Its impossible to reach customer support via email

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coldpad1
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2017/03/02 18:43:14 (permalink)

Its impossible to reach customer support via email

I have two products essential and le. I choose to email support and it won't allow me to. I reviewed all the faq's... horrible. The phone number no longer answers either. Maybe someone here can help.
All I want to do is play back my midi files and then convert to wave. I want to use the oft synth tts for playback. When I load the softsynth and hit play I get this message:
 
Unable to open audio playback. the device may not support the current object audio or may be in use.
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    scook
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    Re: Its impossible to reach customer support via email 2017/03/02 20:24:19 (permalink)
    One product is out of support, the other does not qualify for email support. Here is configuration utility that may help  http://www.cakewalk.com/Support/Knowledge-Base/Audio-Hardware-Setup-Guide
     
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    bapu
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    Re: Its impossible to reach customer support via email 2017/03/02 20:45:05 (permalink)
    coldpad1
     
     or may be in use.


    One of the most misunderstood things by noobs. Maybe it's in use by some open (or background) process?
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