focusrite 2i4 2ndGen glitches and dropouts

Background processes like wi-fi can cause problems.  To see what might be running in the bg, go to Task manager-startup tab and disable any unneeded utilities that are enabled for bootup.
 
Also, try connecting your interface to a different USB 2 port. (They are not created equal.  I'd avoid USB 3 ports altogether for audio interfaces, as they're not as backwards-compatible as they claim).

YellaVeL.rk
Hello, I've had this focusrite 2i4 2nd gen audio interface for around a month now. Inside sonar professional, I have had nothing but issues. I have a lot of latency and skipping as well. I have tried lower the latency and raising it, that doesn't do anything. I've searched forms, did what they suggested and still no solution. I like to play a plug-in while a drum track is looped and I can't due to these problems. I'm frustrated and not sure what to do. Any help is greatly appreciated, thanks.

I've had similar symptoms with the 1st gen Scarlett. It is advised to add your DAW folders to the Windows Defender exceptions list, even if you have the anti-virus disabled.
Besides that, here is an excerpt from power config setup instruction I've found somewhere:
 
Disable USB Power Management
This helps prevent power issues with devices that are powered by USB.
1. Open Control Panel, then click on Device Manager.
2. Open the Universal Serial Bus Controllers menu.
3. Right click on the USB Root Hub in the menu and choose Properties
4. Go to the Power Management tab and un-check the the box to ‘allow the computer to turn off…’
5. Repeat this for each of the USB Root Hub’s that show up in device manager
 
Adjust Power Options
1. Click on the Windows Start button and choose Control Panel
2. In Control Panel choose Power Options
3. In Power Options, choose High Performance
4. To the right, click Change Plan Settings
5. Choose “Change Advanced Power Settings”
6. At the top of the Advanced Settings window, change to “High Performance” in the menu.  Open USB settings> USB Selective Suspend, and change this to “Disabled”.
Open Processor Power Management > Minimum Processor State> 100%
7. Click OK, then Save Changes
 
HTH.

This is more likely to be caused by some other hardware/drivers than the interface and CPU specs. I use a Focusrite 2nd gen on a far lower spec CPU without those issues (a triple core AMD Phenom 2.3GHz).
 
You could try a tool like latencymon to identify devices that are causing issues (http://www.resplendence.com/latencymon)
 
AMB
 

8/31/16 UPDATE: Focusrite tech support pointed me to a newer driver (4.13) that is not on their website yet. This helped a lot for getting smaller projects to record without drop out.

I'm having similar issues with the first gen 2i4

Another question - are you plugging in to a USB2 port or USB3 port.  If you are using a USB3 port, try a USB2 port.  Also, are you using ASIO drivers or something else?
 
Also, what plug-ins are you using?

dwardzala
Another question - are you plugging in to a USB2 port or USB3 port.  If you are using a USB3 port, try a USB2 port.  Also, are you using ASIO drivers or something else?
 
Also, what plug-ins are you using?

I do not have any usb 3.0 ports, all 2.0. I am using a ASIO Driver. I also had found that when I set the buffer size to 128 I get no playback whatsoever. Low latency was one of the main selling points for me, yet it has been the exact opposite.

Buss power, I myself think buss power is a bad idea. 
 
The Tascam US 2x2 comes with a DC port so you can use either USB or DC. 
 

robbyk

cclarry
I have first generation and have NO issues.

Be aware there are TWO separate drivers on the Focusrite site.
ONE - is for USB 3.0 Ports
ONE - is AMD specific CPU's WITOUT USB 3.0 ports and is only
seen under MORE DETAILS
 
AMD SYSTEM USERS
If you're using an AMD system you should connect your Scarlett Solo to a USB 3.0 port after downloading and installing the driver. 
If you don't have any USB 3.0 ports available on your AMD system, please download and install this driver instead before connecting your Scarlett Solo to a USB 2.0 port.

Sorry Larry, I'm just not seeing this. I've checked the downloads links for both 1st and 2nd generation 2i4.
 
Under more details I only see USB 2.0 driver: 2.5.1. However on the 2nd generation download site, they link to a 1st generation driver (as an advisory) which takes me to a 2.5.2 driver download. There must be a recent update.
 
However, I do not see the driver download for AMD CPUs with USB 2.0 which is what I'm going to setup, hopefully next weekend. Can you please point me to that.
 
Or is that what you see when logged in with a registered product?
 
Keep in mind, I am still unable to register my 2i4 (haven't heard back from support on my trouble ticket)
 
Thanks kindly :)

Just use the link in my post...it's a direct download of the driver....

You have to click "Details" on the Focusrite site to get to the driver...

Hey Larry where did you get that driver in the first place? I have the 2.5.1 Driver and the 3.2.2 Driver from the beta site. Just wondering when it's dated for/how old it is. Thanks
 

Seems pretty strange that it isn't on the 1st gen page though.

RSMCGUITAR
Hey Larry where did you get that driver in the first place? I have the 2.5.1 Driver and the 3.2.2 Driver from the beta site. Just wondering when it's dated for/how old it is. Thanks
 

Right from my Focusrite page RSMC

cclarry
Sorry RobbyK...I completely missed that your interface was Second Generation.
Complete oversight on my part...my bad...
 

No Larry, mine is 1st generation, I had been snooping all over the focusrite sight looking for info tho.
 
No bad at all, not now, not ever :)

That's great news!
 
 These forum guys are really good at their help !

JonD
 
When you go to Downloads (link on top of the main page), select USB audio interfaces in the drop down box, and then you will see a link for either Scarlett 2i4 or Scarlett 2i4 (new generation). Select the link for New Generation. Once on this page, you'll see the header "Focusrite USB ASIO Driver - 2nd Gen Scarletts Only - Windows".
 
Hope this helps.