Truckermusic
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how do I get my DAW to see an external drive
I have an external drive connected to my DAW. At one point I had it configured and it ran just fine. Now for some reason Windows does not see it. If I open my Device Manager it is listed under drives. If I highlight it and open the properties page it tells me that it is operating normally and that it is enabled.... However If I try to find it any other way windows does not see it... I have tried to add it using the "Add Hardware Wizard" but no luck...... I have tried to reinstall the drivers....no luck I have tried to trouble shoot it ....no luck... I am at a loss at how to get windows to see this drive so I can use it...I have some saved information on it that I do not want to lose and / or access..... any one know how I can do this? Thank You. Clifford
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Beagle
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Re:how do I get my DAW to see an external drive
2010/10/27 15:20:42
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hey, Cliff, what do you mean by "If I try to find it any other way windows does not see it..." can you select it in windows explorer? can you open it and see files? or is this what you're saying you can't do?
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Cactus Music
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Re:how do I get my DAW to see an external drive
2010/10/27 17:17:14
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Does it show in my computer? if it's not there then it's gone off line. Drivers? normally never needed. plug and play. Windows trouble shooting rarely woks. did you change the usb port it was using. I find it pays to always use the same ports for a usb devise. does the drive work on another computer?
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Kalle Rantaaho
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Re:how do I get my DAW to see an external drive
2010/10/28 05:20:24
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Your post doesn't actually imply this has got something to do with it, but... Note, that an external firewire HDD can't be hot launched. It has to be connected and switched on when you open your PC. Otherwise you need to restart. Only USB HDDs are hot connectable.
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bvideo
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Re:how do I get my DAW to see an external drive
2010/10/28 08:36:45
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How about does it show in: Control panel -> Administrative tools -> Computer management [-] Storage -> Disk management There you can assign it a drive letter if it looks OK. Bill B
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/10/28 08:44:45
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Beagle can you select it in windows explorer? can you open it and see files? or is this what you're saying you can't do? Reece No I cannot select it in Windows explorer. No I cannot open it No I cannot see files that is what I am saying. Clifford
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/10/28 08:54:36
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Cactus Music Does it show in my computer? if it's not there then it's gone off line. Drivers? normally never needed. plug and play. Windows trouble shooting rarely woks. did you change the usb port it was using. I find it pays to always use the same ports for a usb devise. does the drive work on another computer? Cactus No it does not show in my computer. Going off line is exactly what I think it has done....!!! Have already tried to replace the drivers....do not accomplish this sucessfully.... You are correct, Windows trouble shoot was useles in this case Come to think of it I might have unplugged it from the firewire port in the back and then replugged it back in and that is when it stopped working.... so I do not have it on a usb hub at all... I have tried it on three other computers and no it has not worked on any of them... Clifford
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/10/28 08:57:12
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Kalle Rantaaho Your post doesn't actually imply this has got something to do with it, but... Note, that an external firewire HDD can't be hot launched. It has to be connected and switched on when you open your PC. Otherwise you need to restart. Only USB HDDs are hot connectable. I understand ... and you are correct.....but this happened a few months back and i have plugged it itno other computers.....I have left it on my Current DAW (which I turn on and off when I wish to use it) and it still never shows up..... but it is a good thought that you have ....thanks Clifford
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/10/28 09:01:03
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bvideo How about does it show in: Control panel -> Administrative tools -> Computer management [-] Storage -> Disk management There you can assign it a drive letter if it looks OK. Bill B Bill it does not show at all.......... It only shows up in device manager.....no where else...that is what is so frustrating for me..... when I first got the drive it showed up there and I was able to format it for use there and it worked because I was able to store files there as well but not now....nothing... Clifford
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Beagle
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Re:how do I get my DAW to see an external drive
2010/10/28 10:01:40
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I'm afraid that means your drive has a problem. very likely this will be an electronics problem with the "board" on the drive.
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gustabo
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Re:how do I get my DAW to see an external drive
2010/10/28 19:50:16
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Beagle I'm afraid that means your drive has a problem. very likely this will be an electronics problem with the "board" on the drive. Not necessarily, it may be assigned a drive letter that is already assigned to another drive. If you can see it in Administrative Tools>Computer Management>Disk Management, right click on it and change the drive letter. That might take care of it. I had a similar problem when I plugged in an external hd to my laptop and both the external hd and sd card reader were vying for the same drive letter. edit: Never mind, just noticed that this was suggested already. ------------------------------------ Have you tried removing the hard drive from the enclosure and trying it internally or in another enclosure?
post edited by gustabo - 2010/10/28 19:56:08
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/10/29 14:42:11
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Beagle I'm afraid that means your drive has a problem. very likely this will be an electronics problem with the "board" on the drive. Reece I was hoping that was not going to be the case.... this is a seagate drive....so I do not know if this will be easy or hard? Will I have to send it to seagate to fix or can my local worst buy do the repair? hhhuuummmmm Clifford
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/10/29 14:43:40
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gustabo Beagle I'm afraid that means your drive has a problem. very likely this will be an electronics problem with the "board" on the drive. Not necessarily, it may be assigned a drive letter that is already assigned to another drive. If you can see it in Administrative Tools>Computer Management>Disk Management, right click on it and change the drive letter. That might take care of it. I had a similar problem when I plugged in an external hd to my laptop and both the external hd and sd card reader were vying for the same drive letter. edit: Never mind, just noticed that this was suggested already. Well.thanks for the try at least sir! The only place I can see it is under my Device Manager / disks Clifford ------------------------------------ Have you tried removing the hard drive from the enclosure and trying it internally or in another enclosure?
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Beagle
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Re:how do I get my DAW to see an external drive
2010/10/29 16:13:47
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cliff - I had responded with a long post and the forum server crashed when I posted it! bottom line - seagate has been having problems with 1TB+ drives, if that's what you have then you can probably get a replacement, but don't look for them to return your data on this drive! data recovery from a drive can be very expensive - usually the cheapest is $300 and it goes up to $1k-$2k depending on the type of failure. all of my original songs i recorded with SHS when I first started are on a hard drive that I don't want to spend $1k to recover.
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/11/03 08:39:17
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Beagle cliff - I had responded with a long post and the forum server crashed when I posted it! bottom line - seagate has been having problems with 1TB+ drives, if that's what you have then you can probably get a replacement, but don't look for them to return your data on this drive! data recovery from a drive can be very expensive - usually the cheapest is $300 and it goes up to $1k-$2k depending on the type of failure. all of my original songs i recorded with SHS when I first started are on a hard drive that I don't want to spend $1k to recover. Reece that is exactly what I have....a 1 TB Seagate......so I guess i am going to have to contact them and see if I can get it replaced.... well your right about the info on it I am not paying that kind of money for recovery.....I have not missed it so I guess I do not need it..... Thank yo my freind Clifford
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Beagle
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Re:how do I get my DAW to see an external drive
2010/11/03 11:47:12
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I really hate if that's the case. I hate it when anyone loses material like that. my drive is currently a paperweight!
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Old55
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Re:how do I get my DAW to see an external drive
2010/11/03 21:11:53
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Did you check that your firewire is working correctly? You might want to uninstall that driver reboot and reinstall the driver when Windows "finds new hardware". Good luck.
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/11/04 12:41:24
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Beagle I really hate if that's the case. I hate it when anyone loses material like that. my drive is currently a paperweight! Yes I understand....but that is one expensive paper weight! :-)
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Truckermusic
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Re:how do I get my DAW to see an external drive
2010/11/04 12:43:49
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Old55 Did you check that your firewire is working correctly? You might want to uninstall that driver reboot and reinstall the driver when Windows "finds new hardware". Good luck. Not to be a smart a** or anything cause I really do appreciate the help in any form that I get it. One can never have enough help for sure.but .... Please read the original post......It already states that I have done this step. but thank you any way. Clifford
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Guitarhacker
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Re:how do I get my DAW to see an external drive
2010/11/04 12:59:41
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Cliff... I had a similar problem on my new DAW build. I had 2 SATA drives... the computer saw both but my 1TB was not accessible. I ended up calling the mfg and their tech dept talked me through a simple procedure to make it a workable storage drive. It was a settings issue for that drive. I don't recall what they told me.... A USB drive should work in plug and play mode. Does the drive work on other computers?
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