I just joined the "owner" ranks this week. I had looked at videos and online reviews, off and on, for over a year. I finally collected the discretionary funds and placed my order for full system. Unfortunately, I somehow missed out on this forum and the trouble many are having/(had) with X2/(X1) and getting support. Now I'm in "setup hell" as the install disk only covered Windows XP/Vista and I'm running Windows 7. So I found the correct driver and it installed OK, but the VS700 Software install halted right after the file extraction. I can't even get the transport to start/stop play. I found a firmware update, version 1.31, on Roland's support page but they have this disclaimer - "We regret that we are unable to answer questions regarding the update procedure using this system program. Please perform the update responsibly, following the directions given in this document." WTH??? I go further and they say - "Be sure that VS-700C driver is installed to Windows PC or Mac beforehand and that it has been properly configured as a stand-alone device (without the VS-700R connected)". What does that mean??? When I disconnect the 700R, the driver settings won't even display!!! ARRRRGGHHHH