Hi 

Thanks for getting in touch. Unfortunately you have been misinformed. The Nectar Elements deal was a special offer that we closed some time ago. This was before you became a customer of ours. So I'm sorry to inform you that we can't offer you Nectar Elements at this time. 

However keep your eyes out for any newsletters from us as we do run similar promotions from time to time. 

Wishing you all the very best.

Kind regards,
Nick Hutton