On Win7 mine runs using Windows legacy drivers on a VIA chip, so it is a pretty tolerant unit. Does MixControl show "no hardware detected"?
You may want to contact Focusrite again on this, since getting power but not connecting is incredibly odd. Also ask them a " what if" scenario about connecting it powered and what is most likely to be damaged.
Anyone running Win7/8 (or Mac) with a FW port would just need MixControl installed to check on their machine, but be sure to have them both off when connecting the cable.
Win10 had known VIA issues, so I would avoid that possibility on another computer.