• SONAR
  • Hello from BandLab [Updated 21/3/2018] (p.73)
2018/03/17 15:32:45
kitekrazy1
64 bit Beatscape and P5 would be cool.
2018/03/17 15:43:10
ben1973
InstrEd
 
I do see your point, but the lifetime warranty is gone. Not to hard to understand.
Look to see what the new rebranded DAW offers and go from there.
I brought Samplitude, Waveform and Studio One 3.5 and I'm glad I did. They all bring something new/different to the table.



"Not hard to understand" is an opinion, but I don't share it.  It's not difficult to understand the fact that the lifetime subscription is gone, but it's definitely difficult to understand why I would ever come back and pay more for a program I already subscribed to *for life*.  In my opinion, any company that picked up Sonar (whether you call it "Sonar" or not) should have been prepared to honor that lifetime deal. 
 
You're certainly entitled to your opinion, but I'm $400 into Studio One, which is a very solid program, and which I don't fear will suddenly just disappear from existence one day.  I'm staying with that unless they decide to honor the $200 I paid for lifetime subscriptions.
 
At a bare minimum, we should have all been refunded that money, or the new company could at a minimum offer us all $200 toward new versions.
 
Ben
 
2018/03/17 16:00:18
InstrEd
Go have a strong cup of coffee and take a chill pill LOL
 
The lifetime offer was a chance that you, me and quite a few others rolled the dice and lost. Such is life.
Don't want to come back I totally understand, but harping on lifetime offer is senseless.
Me personally will see what the new DAW has to offer and if the next upgrade is at a reasonable price. I know we get the rebranded one for free.
 
Who knows where I'll lend up, maybe Presonus Studio One will be my main DAW in the future.
 
Peace
2018/03/17 16:28:17
ben1973
 
"...harping on lifetime offer is senseless."
 
Again, that's an opinion.  This would seem to be the correct place to talk about it, don't you think?  I don't go around complaining about it or even thinking about it now, but I thought putting my thoughts on this forum might give the BandLab guys some insight into how some people are feeling.  Other than that, I have moved on.
2018/03/17 16:32:38
kitekrazy1
ben1973
InstrEd
 
I do see your point, but the lifetime warranty is gone. Not to hard to understand.
Look to see what the new rebranded DAW offers and go from there.
I brought Samplitude, Waveform and Studio One 3.5 and I'm glad I did. They all bring something new/different to the table.



"Not hard to understand" is an opinion, but I don't share it.  It's not difficult to understand the fact that the lifetime subscription is gone, but it's definitely difficult to understand why I would ever come back and pay more for a program I already subscribed to *for life*.  In my opinion, any company that picked up Sonar (whether you call it "Sonar" or not) should have been prepared to honor that lifetime deal. 
 
You're certainly entitled to your opinion, but I'm $400 into Studio One, which is a very solid program, and which I don't fear will suddenly just disappear from existence one day.  I'm staying with that unless they decide to honor the $200 I paid for lifetime subscriptions.
 
At a bare minimum, we should have all been refunded that money, or the new company could at a minimum offer us all $200 toward new versions.
 
Ben
 




Maybe the new Sonar will have a much lower pricing.  This is a development team who is already offering a free service.
2018/03/17 17:34:52
ch.huey
ben1973
 
"...harping on lifetime offer is senseless."
 
Again, that's an opinion.  This would seem to be the correct place to talk about it, don't you think?  I don't go around complaining about it or even thinking about it now, but I thought putting my thoughts on this forum might give the BandLab guys some insight into how some people are feeling.  Other than that, I have moved on.


Ben1973, you are correct that this is a proper place to pose that question. I am glad that you did, since now Bandlab is aware that another customer is concerned. 3rd post about it is just arguing, so you can move on. I had the same concern as you but when you have a child, you are creating a human life. With today's technology that investment of time and energy during those 9 months pretty much ensure a child will survive.
 
Unfortunately infant mortality rates are not zero. You essentially did the same thing (as did I) with the company Cakewalk - invest in a lifetime. That lifetime was cut short. Dead is dead. Sonar is dead. We can preserve it, and I will (and abandon the metaphor here since it gets creepy), and keep loving it and using it since Noel, one of the Cakewalk guys who is going to Bandlab, said the servers will stay online for activation (and I trust the Cakewalk guys when they say we won't be left screwed on this), so you do have a lifetime of Platinum that you paid for. You did get what you paid for, it just didn't last as long as you'd (we) hoped - but there was never a guarantee, since it was the program's lifetime, not yours.
 
But you, I, and a bunch of other people just got unlucky with infant mortality rates on the program's lifetime. It sucks. But it happened, and there is a future with a new DAW we are being offered crossgrade access to. You don't have to switch. I may stay on Sonar indefinitely even after the launch. Bandlab is not Cakewalk, though. You can take your pick as to who to blame for that lifetime you invested in with Cakewalk, but dead is dead.
 
I think we should all pray that Bandlab can raise the dead and our lifetime investments will be honored, but they have no obligation to do it, and it would indeed be a miracle.
 
However they did give us a direct line in this thread to reach out and voice our concerns, ask questions, etc. You asked a question and voiced a concern but arguing over arguing about it isn't going to change a thing. Dead is dead. Live people are now opening a dialogue with the customers who were previously just screwed. I suggest we focus on talking to the living instead of the dead, since they tend to respond back more frequently.

 
2018/03/17 18:13:04
michael diemer
Yes, dead is dead. but to make one more point, Cakewalk brought all this on themselves by calling it "lifetime upgrades." Sound too good to be true? It was. They should have called it something else. Maybe, Five Years Of Updates. The Five Year Plan. something that would sound, and be, worth it, but with the understanding that it was probably not forever. It's that forever, or lifetime thing, that people keep getting hung up on. That was a mistake, one which has the unfortunate result of being a canard that keeps on giving. So I suppose we will have to live with the residual bile it has produced, until it finally dries up, and the last bitter straggler has moved on, either to a new DAW, or at least from their indignant emotions.
2018/03/17 18:41:28
BJZ
Michael,
 
Dead is dead. Cakewalk is dead. BandLab is the owner of the IP. BandLab did not take on the obligations of the company called Cakewalk. I only wish everyone could absorb and accept that simple fact. What anyone thinks BandLab should do is ludicrous, IMO. They will do what they see fit to meet their objectives. 
 
Jeez you guys are quibbling/quarrelling about a non-issue (specifically - lifetime updates). Go back and read the initial posts by Noel about lifetime updates. He said they would be honored (by Cakewalk) no matter if the name of the product were to change. Again "by Cakewalk". He did not add "by any company that happened to pick up the IP in the future".
 
Nobody owes a lifetime update customer anything because Cakewalk as we knew it is dead and gone (like poor old Otis). I live a stress free and non-argumentative life knowing that. I have my copy of (Lifetime) SONAR Platinum that will likely run just as it does now for at least 10 years. Since it does what I need it too I felt I got what I paid for.
 
I'll happily accept whatever BanLab freely offers me, since that offer was already extended, and I will happily choose to upgrade to whatever co$ted plan they offer if it suits my needs/wants down the line.
 
 
 
2018/03/17 19:27:45
wolfchen
Let's see now..."lifetime upgrades" are no more.  
Well, that's not all that's gone.  The centralized Command Center also no longer works.  That means that it's no longer easy and convenient to download and install all the various components.  No matter how many times I try, the Command Center no longer works.  Let's stop apologizing for having been had about the honoring of their contract obligations...how about somebody taking responsibility for making the Command Center function properly so as to facilitate downloads.  It would also show some responsibility to be informed by email et al as to when the Command Center has been or will be fixed.  No excuses for this malfunction.  Cakewalk, regain your sense of responsibilities...yes, and let the new ownership show some class by seeing that the Cakewalk Command Center is made operational immediately. 
If someone knows the solution to this problem, please make a posting sharing your wisdom...and send me your wisdom and solutions via email to .  
Query:  Did Cakewalk know it was going to sell the company when it gave customers the option of purchasing Sonar Platinum with lifetime upgrades for a higher price?  If so, then they could possibly be guilty of fraudulent misrepresentation...and, who, knows, maybe even subject to a class action lawsuit.  
ES 
Attorney at Law and so called composer.  
Further note:  If this inquiry is not posted or is deleted, would that be further indication of deceptive intent?  
2018/03/17 19:43:43
scook
wolfchen
Command Center also no longer works.

FWIW, there have been several threads where users have recently reported using the Command Center. I just tested it by rolling back to 2017.08 (made sure the files were not in my cache so I could test the download) and then rolling forward to 2017.10. It worked OK. Of course, there are alternate methods of acquiring the files, installation and activation. All beyond the scope of this thread. If you wish to discuss this further, consider creating your own thread.
 
wolfchen
Query:  Did Cakewalk know it was going to sell the company when it gave customers the option of purchasing Sonar Platinum with lifetime upgrades for a higher price?  If so, then they could possibly be guilty of fraudulent misrepresentation...and, who, knows, maybe even subject to a class action lawsuit.

 Cakewalk did not sell the company. In fact, Cakewalk (the company) was not sold at all. Certain Cakewalk assets were sold to BandLab. Read about it here.
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