2012/08/02 22:59:17
Rain
Thanks for the update John!
2012/08/03 09:03:29
Jonbouy
JohnKenn


Friends,
 
Followup on this.
 
I had sent an outraged email to Waves about the shutdown of further activation of GTR Solo and the resulting media damage incurred.
 
Yesterday was the deadline and my tests confirmed inability to install and transfer the licenses.
 
I tried today for the hell of it, and GTR Solo installs without authorization. The initial launch took several minutes and presented as a hung process but finally came up as a functional vst and standalone on a second computer. Likely analyzing my previous purchase which is right under the contract.
 
If this is now an benefit unrestricted and extended to all Waves clients, the company has done the right thing for the end point user. Proper move and restores some faith, as this was the only moral response.
 
Best,
 
John
 
Still can't edit paragraphs. Need to follow Jon's advice. Need to contact Waves and retract my rant.


That is good news and may even show the power of not just merely 'rolling over' on these kind of principles.

Stick it to 'em...

I wouldn't bother editing it if I were you (which of course I'm not) as it shows what the original complaint was and how it was resolved.  It's a good story in total and shows good-will on both sides of the coin and of course it appears to have a positive outcome.
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