I went the full $5.

bitflipper


Thanks for thinking of me, Kreative. I'm sure you'll enjoy it enough for the both of us!

I thought you were going to buy it from Sweetwater for 50 bucks less - I assumed that would be a box rather than a download. Personally, I'll pay extra for a boxed product and save myself the headache of a huge download followed by a backup to DVD-R that may or may not be restoreable later.

The huge download is about 15 GB [compressed], nothing that can't occur while I'm either sleeping or working. As for my data, that can be backed up in numerous ways without any worries. The hardest part is to pay for it. I have yet to begin to download it. Once I have it, be assured that I will indeed put it to use for the good of our collective interests.

Its great to get 50 dollars off on Morphestra, but so far, Sweetwater has not been able to explain how I can download my software. One agent has told me that I have to download Morphestra from the NI service center.[??] " I believe you use the license code in the Native Instruments Service Center, and you can download it from there."

I may be wrong, but I can't see that the service center does this. To my knowledge, it only downloads updates, rather than applications.

Buyer beware. In the meanwhile, I'm still waiting. 

Anyone else having problems downloading the $5 TryPack? The automatic install fails with a "DL error" and when I open the rar file manually it says some of the files are corrupt. I've tried downloading it twice now with the same result.

Sweetwater has not been able to explain how I can download my software. One agent has told me that I have to download Morphestra from the NI service center.[??] " I believe you use the license code in the Native Instruments Service Center, and you can download it from there."

That doesn't sound right. I'd call the Sweetwater guy back and ask him to find out the procedure. He sounds like he might be new there, but there are plenty of knowledgeable folks at SW he can ask.


I've never bought a download through Sweetwater, but normally when you buy downloadable software from a third party, all you get from them is a license. You then go through the actual product vendor to obtain the software, meaning Sample Logic in this case - not Native Instruments. That's been my experience buying third-party products through audiomidi.com, anyway.

Anyone else having problems downloading the $5 TryPack? The automatic install fails with a "DL error" and when I open the rar file manually it says some of the files are corrupt. I've tried downloading it twice now with the same result.

It's been a long time since I got TryPack so I don't remember - is there more than one file in the download? Large downloads are often split into multiple RAR files, and you have to have the complete set before you can start extracting them.

jma


Anyone else having problems downloading the $5 TryPack? The automatic install fails with a "DL error" and when I open the rar file manually it says some of the files are corrupt. I've tried downloading it twice now with the same result.

Sorry to say, it came over like a champ and installed perfectly.

Finally got it on the 3rd try. Strange. It was one large rar file that seemed to download ok, but some of the files inside it were corrupt. Chalk another one up to the interweb gremlins.

bitflipper

Sweetwater has not been able to explain how I can download my software. One agent has told me that I have to download Morphestra from the NI service center.[??] " I believe you use the license code in the Native Instruments Service Center, and you can download it from there."

That doesn't sound right. I'd call the Sweetwater guy back and ask him to find out the procedure. He sounds like he might be new there, but there are plenty of knowledgeable folks at SW he can ask.


I've never bought a download through Sweetwater, but normally when you buy downloadable software from a third party, all you get from them is a license. You then go through the actual product vendor to obtain the software, meaning Sample Logic in this case - not Native Instruments. That's been my experience buying third-party products through audiomidi.com, anyway.

I would agree with you, as this has been my experience also when recieving a second party license code.


My Sweetwater agent has been out for the last few days, but has now informed me that I should have been given download instructions along with my license code. " We usually do include detailed, step-by-step instructions with all software license emails. This is really unusual. I just sent the activation instructions to my own email from your invoice, and you're right, there's nothing. I apologize for this. I've sent a message to our tech guys to see what they say "

I also wrote to Sample Logic and have not heard back from them, yet. 


I paid for this on Sunday, but am confident that there will be a resolution, somehow, soon. I guess this is the price I'm paying to save 50 dollars. But, I'm a patient man. I trust Sweetwater to make things good.

It's been my experience that Sweetwater comes through. I've had nothing but good experiences with them. 

IIRC, Sample Logic at one time used to actually send you their libraries on external USB hard drives. Earlier this year they held a 50% off box set sale, so I'm guessing that was to clear out inventory and transition to a download-only model for all products. That kinda sucks, if you can't even order them on hard media anymore.