I received my new microphone parts from Equinox systems yesterday.
http://equinoxsystems.net/store/equ47/
I had asked to be on a waiting list about a year ago and on Jan 19 2013, I was able to place an order and pay for my example.
The supplier wrote an email and stated that after a year of mis steps, delays, surprises, etc. that the final component for the assembly had arrived from the supplier with cosmetic blemishes. The email detailed the process that Equinox was going to use to try to rescue their parts supply so that they could fulfill everyone's orders.
I quickly wrote them and stated that I would prefer the factory finish and can live with a blemish.
They said they'd be happy to do that and they sent me out my kit when I came up on the list.
What I got yesterday was a kit of microphone parts that these guys commissioned from scratch and sourced from places they had to go out and discover. Many of their vendors treated them badly and sent over parts that didn't meet spec... yet they persevered and kept working to get it right.
The result of their effort is that the quality is jaw dropping... it's fantastic. The "blemish" requires great lighting and holding the part at just the right angle to seem visible. What blemish???
The product is of finer quality than I had expected to encounter. I wrote to them and let them know it has exceeded my hopes.
I think it's remarkable that a small outfit of DIY guys would hold them selves to the highest standards while producing a product that will most likely be purchased as a one time sale by a relatively anonymous end user. There is little potential to build a brand in this category yet the guys have done everything as if their good reputation is something they value over profit.
Wow.
Retail credibility... It's still alive and well.
I have an urge to buy more of them and yet I have no practical need... I admire operations that can excite that sort of response.
best regards,
mike