2017/12/13 03:29:45
Leee
This subject has been discussed before, and most of the posts that I've read said that nobody got any email information about Cakewalk suspending operations.  And many people were concerned about if and when this forum closes down, how will they get updated information about permanent re-authorizations for Sonar.

So a question for the Cakewalk team:  Do you have an email list of all Sonar users?   And is there a way for people to update their information on the official list?  I think above all else, this should be the first priority in keeping users up to date.
I think almost everyone found out about "the news" through this forum or on social media.  There should be a formal channel of communications via an email list  I'm sure that there are STILL some Cakewalk customers who don't know what's going on because they don't visit this forum or Facebook.  We need to all be informed about any future happenings. 
2017/12/13 03:35:21
scook
Cakewalk has the email address in your account. They could use that to send out a notification if they want and were allowed to do it.
2017/12/13 04:21:44
AlanPerkins
They are certainly allowed to do it for legitimate business-oriented reasons. I think the OP raises a very valid point. Why haven't we been contacted by email?
2017/12/13 04:37:14
sharke
Regarding those people who use Sonar but never visit the forum - sorry to sound unsympathetic but frankly if a huge program like a DAW is a major part of your life (whether professionally or recreationally) then the onus is on you to keep tabs on what's going on with that program either by visiting the company's official website or browsing the official forum. 
 
Sonar has had so many bugs and issues over the years that I cannot wrap my head around the idea that some people use the program without ever checking in here once in a while. 
 
Email lists are problematic and are never any guarantee of reaching all users. People change email addresses and don't bother updating lists they're on. Or they use some BS email address that they never check to sign up for things. 
 
Seems to me that anyone with half a brain who wants to know what's going on with Cakewalk is perfectly capable of finding this forum. 
2017/12/13 04:45:38
Snehankur
scook
Cakewalk has the email address in your account. They could use that to send out a notification if they want and were allowed to do it.




... if they want...
2017/12/13 05:11:31
AlanPerkins
sharke
Regarding those people who use Sonar but never visit the forum - sorry to sound unsympathetic but frankly if a huge program like a DAW is a major part of your life (whether professionally or recreationally) then the onus is on you to keep tabs on what's going on with that program either by visiting the company's official website or browsing the official forum. 
 
Sonar has had so many bugs and issues over the years that I cannot wrap my head around the idea that some people use the program without ever checking in here once in a while. 
 
Email lists are problematic and are never any guarantee of reaching all users. People change email addresses and don't bother updating lists they're on. Or they use some BS email address that they never check to sign up for things. 
 
Seems to me that anyone with half a brain who wants to know what's going on with Cakewalk is perfectly capable of finding this forum. 


I think you may have missed the point: the forum may not still be here.
2017/12/13 05:38:59
Ruben
scook
Cakewalk has the email address in your account. They could use that to send out a notification if they want and were allowed to do it.

 
AlanPerkins
They are certainly allowed to do it for legitimate business-oriented reasons. I think the OP raises a very valid point. Why haven't we been contacted by email?

 
I understood scook to mean "if they want and were allowed to do it" by Gibson.
 
2017/12/13 07:04:40
sharke
AlanPerkins
sharke
Regarding those people who use Sonar but never visit the forum - sorry to sound unsympathetic but frankly if a huge program like a DAW is a major part of your life (whether professionally or recreationally) then the onus is on you to keep tabs on what's going on with that program either by visiting the company's official website or browsing the official forum. 
 
Sonar has had so many bugs and issues over the years that I cannot wrap my head around the idea that some people use the program without ever checking in here once in a while. 
 
Email lists are problematic and are never any guarantee of reaching all users. People change email addresses and don't bother updating lists they're on. Or they use some BS email address that they never check to sign up for things. 
 
Seems to me that anyone with half a brain who wants to know what's going on with Cakewalk is perfectly capable of finding this forum. 


I think you may have missed the point: the forum may not still be here.




So if the Cakewalk servers shut down and all operations cease, how are they going to email everyone in their database? 
 
Either they'll make an announcement on here before the forum shuts down, or it will just go off randomly. If they make an announcement, that announcement will no doubt propagate to many other places online. Anyone who has no idea what had happened and fires up the forum to find it isn't here will then invariably Google "Cakewalk website down" or similar, and find the information pretty quickly. 
 
If it just goes off randomly without any prior warning on the forum, then that means something happened which leaves it very unlikely that they will be able to email everyone. 
2017/12/13 11:16:52
anydmusic
sharke
Regarding those people who use Sonar but never visit the forum - sorry to sound unsympathetic but frankly if a huge program like a DAW is a major part of your life (whether professionally or recreationally) then the onus is on you to keep tabs on what's going on with that program either by visiting the company's official website or browsing the official forum. 




For hobbyists there is a real chance that they will not us Sonar for a period of weeks or even months and Cakewalk should be taking this into account.
2017/12/13 14:02:58
chuckebaby
This has been my concern since the beginning.
Im also curious why this thread was moved to the coffee house and not the Cakewalk store which this seems to be a legit question for the transition team.
 
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