corrh
Thanks will stop AV and let you know how I go. Cheers. H
If that fails, definitely try this. Windows loads a lot of stuff in the background on a normal boot. This clean boot, or selective startup, is not as drastic as booting in safe mode, but it's close. Might eliminate whatever is causing the conflict.
http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows Another thing to try is running the installer as administrator, in case your user privileges are preventing the installer from accessing some files. Right click on the shortcut, choose "Run as administrator".