beep - take lanes have been on the list of complaints upstairs long before you arrived, so I doubt it was your voice alone which prompted that. (no offense intended - just stating facts).
regarding your problems with dropouts - that would be frustrating, but usually can be overcome with troubleshooting the settings in sonar. have you worked with anyone on the forum or tech support to try to get those settings corrected for your soundcard?
I agree that upstairs they get abusive to the staff and to others trying to help as well.
MIDI improvements is another area which has been complained about for a long time and loudly by a lot of folks on the upper forum, but nothing has really been done about that.
as far as Roland goes, cake staff keeps stating that roland doesn't have anything to do with their every day operations. they are still an "independent company" under the roland sheild. so it would seem that roland does not give them a budget, but they operate on their own budget as before the roland
takeover "partnership."
also, beepster, could I suggest that you don't use FF if you aren't going to hard code the paragraph returns? it's very difficult to read your reply without breaks.