I was in denial when I heard the news of the first plane. It was only after the 2nd one hit that I began to accept that it wasn't a sick joke or miscommunication or an accident. I was listening on the radio only, I was not at home, listening in the car on the way to a meeting at a school and then only radio at the school.
The horror of watching the buildings burning and seeing the 2nd plane hit when I did see it on the news was overwhelming. I still grieve over the innocent lives lost and their families who thought it was just another day until mommy or daddy or grandpa, uncle, aunt, etc didn't come home again.