I'll give you my take for what it's worth. I use Sonar to master in every day and am not ashamed to admit it. I also use other programs too because one program does not do it all for me, and I have just about everything under the sun.
The one thing to remember here is the level of subjectivity in this field all across the board. What you THINK may sound better to you, may not sound better to someone else. That doesn't mean they are right and you are wrong. It means that you may not have hit the side of them that made them like your work more.
You also have to know how to judge someone's mastering. We can bash things all over the place, but none of it is credible unless you can actually hear the REAL final mix vs. the the master. Sometimes your job is to maintain the final mix while adding polish, other times you literally have to sculpt the master. All the stuff bitflipper mentioned about most online mastering place is so true, it makes me sick...and it is also why I don't advertise or even show any pictures of my places. I've been word of mouth since 1999...I like it that way and my doors are always open to people who decide they want to come and hang out...as long as I'm not working that is. :)
I'm not ashamed to say I barely use any outboard gear anymore. Why? I don't see a need and have since sold all of the pricey stuff. I had the Manley Massive Passive....one. Price = obnoxious. I got it in the UAD card....price = cheap, sounds nearly the same and not enough of a difference to keep a $4000 piece of gear when I can use several if need be for way less.
There is no proof that outboard gear makes a difference for the better other than in the ears of the beholder that prefers pieces like that. So don't ever let that scare you, mix. I do jobs for some pretty big people over here and work with engineers with Grammy awards. They know what I use and love me just the way I am. I record, mix and master for individual clients and recording studio's from all over the world. I do forensic audio for local cop shops and the FBI and we do just about everything you can think of other than video shoots. I'm not using anything secretive other than a few of my techniques which are borrowed and embellished on. I use really good plugs, really good programs, great monitors, my rooms, my know-how and my ears.
That said, you have to keep in mind that there are other things that go with mastering that people don't think about. You are the last person to work with and review this material. There is a lot riding on the decisions you make. Most people look at mastering as just eq, leveling, limiting to insanity and then shipping stuff off. There's way more to it than that which I'm sure you are aware of.
The most important thing people don't realize is....the pre-master editing. You are responsible for every little pop, click, glitch, oscillation and artifact. Without the right ears and knowing what to listen for, someones recording could suffer. I go through an intense listening and editing session for every piece of music that comes through here. Nothing gets by me....NOTHING. I can hear two gnats screwing in another room...trust me when I tell you. Though I'm not proud of that ability because these horny gnats can get on my nerves, it is nice to have near animal hearing....especially in this field. :)
I can't tell you how many butts I've saved due to engineers missing things. Effects that ended up mono that shouldn't have been, lack of detail when crossfading, pops, clicks, little 60 cycle hums, hiss, rattles, drum sticks hitting mics, plosives in vocals, fans, motors, pick up hums, guitar effects artifacts...and anything else that should not be on the track. If I can't fix it, it's up to me to alert the mix engineer so he can fix it. So there are way more things that go with this job than people know about. This, in my opinion, is what makes a great mastering engineer. Someone you can trust with your life that you know will have your back. When it passes his/her tests, you know it's right.
I have some of the toughest clients of all time. Well, they aren't so tough anymore because they don't need to be. They ran me through the ringer at first. Once I gained their trust and they saw I was in it to win it and not just for a paycheck, everything changed. They drop stuff to me now without even checking me. That means a lot to have gained that much trust. In turn, I have to be even more careful because NOW I REALLY have to deliver the goods.
I'm telling you all this because if you really want to win someone over, these are the qualities that can do it. So if you really want to help this studio, do it so good, it's like having a good intern. I had an intern that was so good in my studio (he was studying to be a nurse) when he was leaving I offered him a job paying him more money than he would make as a nurse in his first 4 years of nursing. Needless to say, he took my job and is still going through nursing school. He was so incredible I couldn't think of my business without him being a part of it. So...when you do something brother, go all out and do it right. You never know where it may land you. :) Good luck mix!
-Danny