So I have been in these forums almost 2 decades but one thing that is apparent is how people are treated if they dare say anything slightly negative about Sonar/Cakewalk.

You literally need a speech writer to make sure you say nothing negative.

I can criticize Samsung If my refrigerator is broken, I can criticize an airline for giving my seat away. In a nutshell, I can criticize every other entity on the planet except Sonar.

To me, this does not help make Cakewalk better because like every other company or product, there are good and bad.  Cakewalk has come a long way and is great at some things but terrible at others.

Is it ever okay to say anything critical around these parts?
 
Brace for impact!

(Just kidding.  I hope!  )

You should try the pump..   it helps with these sorts of issues

craigb

(Just kidding.  I hope!  )

Well, given I am not sure what you are attempting to convey, it does not matter.

I'm not afraid to be critical, and I have been.
 
It seems to me the company is more sensitive than its customers. I found the moving of Craig's farewell thread here to be in poor taste. As if one thread is going to distract the whole Sonar forum? Maybe Craig doesn't care, but it irked me.

telecharge
I'm not afraid to be critical, and I have been.
 
It seems to me the company is more sensitive than its customers. I found the moving of Craig's farewell thread here to be in poor taste. As if one thread is going to distract the whole Sonar forum? Maybe Craig doesn't care, but it irked me.

Agreed!


I noticed that too. IMHO, it feels like the Oscars or Grammy's, you know when they start playing the freaking music when someone starts to give a speech. Like what was done to Johnny Carson.

The guy is saying good bye and you decide to move the post.

I think people need to be responsible in their actions.
So many people treat the internet and forums like a place to just vent and let off steam, with no thought to the potential consequences of their viewable communication.
 
To be a fan boy of something can be rather lame I think, yet I do believe in supporting a product, service or company if you believe in it, benefit from it, etc.

I believe in complaining via customer support and not publicly bashing something in a forum. If there's a need to bash something, then move on to something you don't feel the need to bash.
 
(If it's something helpful like why don't we improve the social media design, etc. then I feel that that could be helpful going forward.)
 
If I had a business which I was working hard to keep going in such competitive times, I wouldn't enjoy emotionally detached, random or anonymous people coming there to complain, when I'm doing my best to create the opposite reality for everyone involved.
 
2 cents
 
 

Audioicon
 
So I have been in these forums almost 2 decades but one thing that is apparent is how people are treated if they dare say anything slightly negative about Sonar/Cakewalk.

You literally need a speech writer to make sure you say nothing negative.

I can criticize Samsung If my refrigerator is broken, I can criticize an airline for giving my seat away. In a nutshell, I can criticize every other entity on the planet except Sonar.

To me, this does not help make Cakewalk better because like every other company or product, there are good and bad.  Cakewalk has come a long way and is great at some things but terrible at others.

Is it ever okay to say anything critical around these parts?
 
Brace for impact!

Preach it brother. You are spot on. I for one believe the 'sensitivity' comes from insecurity.

telecharge
I'm not afraid to be critical, and I have been.
 
It seems to me the company is more sensitive than its customers. I found the moving of Craig's farewell thread here to be in poor taste. As if one thread is going to distract the whole Sonar forum? Maybe Craig doesn't care, but it irked me.

 
I thought it was not a smart business move, but otherwise I didn't care. It meant that instead of having everything in one place, other threads came out of it in different places. Besides, if there's a thread with 7,000 views in 48 hours that's on the same page as stickies you want people to see, it seems counter-productive to remove a traffic magnet.
 
I do wish someone hadn't taken away my mod powers without letting me know. I went to mark a thread as "solved" and remove duplicate posts, but couldn't. It makes me feel like a persona non grata.

Remove your post then? second thoughts?