I have been having problems with panning instruments in Sonar X3e. I would rotate the pan knobs but could hear no effect in the monitors. I am sure that this is something new as I could pan previously, but now everything sounds as if it is mono. My interface is connected as instructed in the manual to outputs 1 and 2, with I presume give an output that is stereo, but panning seemed to have no effect.
 
Not finding any help in the manual I decided to initialize the interface and the effect was dramatic. The volume suddenly doubled and the output changed to stereo and my pan controls became effective. Obviously, I thought, that at sometime I had changed some settings, and now that I had initialized, everything was back to normal. WRONG.
 
During my next session I started up the computer and interface and DAW, and to my disappointment everything had reverted back to the lifeless mono again. Again, I initialized the interface and everything came back to full volume and stereo.
 
So I ask the question, is this the normal operation of the OctaCapture, that it needs to be initialized at every boot up, or have I missed something in the setup? Unfortunately the manual offers no clues. 
I believe the OctaCapture is a popular unit, so has anybody come across this behaviour and fixed it, if indeed it is fixable. I can't believe that Roland would have their equipment boot up in this unflattering way.
 
Wal

I have an Octa-Capture and don't have to run the Octa-Capture Control Panel every time. 
I have my studio monitors connected to the 1 and 2 outputs on the rear.  I also have a headset distribution amp connected to the headset jack on the front panel.
 
Open the Octa-Capture control panel.  Click on Device then Initialize and select ALL.  This will restore it to factory settings. 
 
You may also want to uninstall what Octa-Capture software you have and reinstall (or install) the latest from Roland. There are two files, the driver and the Octa-Capture Control Panel software.  Also, when you install the driver, disconnect the device from PC or better yet have it powered off and only power on after the driver has loaded or if the driver install program tells you to (I don't remember which).  When you first installed it, if you connected it and powered it on before installing the driver it could be corrupted.
 
To uninstall, with the Octa-Capture powered on and connected, go to the Device Manager.  The Octa-Capture will be listed under the Sound section.  RIGHT click on the Octa-Capture entry to highlight it and then LEFT click "Uninstall".  ALSO uninstall the driver.  Power off the Octa-Capture.  Restart the PC (important don't skip the restart).  Now do a new install starting with the Driver first.
 
 
 

Thanks Fireberd, did all that and now everything is good again. After shutdown now there is no need to initialize on boot up. I should have thought to do that first of.
 
One thing I did notice when I shut down the Octa manually, the display said it was saving its setup, said goodbye, then shut down. Now I use a system that automatically starts all my systems when the computer boots up, and shuts everything down when I turn of the computer. The Octa shuts down abruptly when the power is cut and doesn't get to perform its own shutdown procedure. Perhaps after repeated shut downs something in its brain gets scrambled and then requires itself to be initialized again.
 
We'll see what happens. If the problem re-occurs, maybe I'll need to shut it down manually so it can put itself in order. 

I think it is wise to always shut off everything in it's proper sequence to avoid damage to speakers and equipment. 
 
I am in the habit of turning my interfaces monitor level down and off before shut down.
I then turn off my power amp. Then shut down the PC. 
I leave my interface turned on unless I am taking a few days off from studio work.  Then there is a master Furman power conditioner that kills everything. 
Start up would be hit the computer power, then the interface power immediately as its booting, and then the monitor power. After Sonar loads I turn up the Monitor level to a moderately safe level. 
 
I think the computer likes to find the interface when it loads the system drivers so I always turn it on within a second after turning on the PC.  So this is why I leave it on most of the the time anyhoo. Because it uses a wall wart turning it off is moot. Turning off the wall wart is the only way to save juice which will save me a few pennies. . 

Having said how well my Octa-Capture works, it developed a problem during a recording session yesterday.  The headphone out is gone (jack feels loose).  As I'm an ex amp tech I'm going to get into it and see if I can fix it (I suspect the jack).  If not, I'm going to have to find a repair center to send it to (and spend the $$).  
 
Fortunately I have a back up unit, an MAudio Fastrack Ultra 8R.
 

JohnnyV, you make some good points. I should really sort out my setup so that things can be done  properly, but the path of least resistance is just that. Anyway so far so good. The Octa has survive a number of boot ups now with nothing untoward happening, so all is good for now.
 
Fireberd, I hope your problem is nothing major $$ wise. With luck it will be a broken solder joint on one of the jack terminals. Hope it is easily accessible. My headphone jack feeds a headphone distribution amp, so it rarely gets jiggled.

Well, I've disassembled it and found the plastic casing around the jack was loose (how that happened???).  I've cleaned the contacts with De-Oxit contact cleaner, reassembled the plastic cover and it tested out OK with an ohmmeter.  Put it back together and reinstalled in my rack and recabled it.  Its working now.  I run a cable to a headphone distribution amp too (Rolls RA62). 

Fireberd, all's well that ends well. Saved yourself some dollars which is good.
 

I saved some $$ on a repair shop fix but the Octa-Capture will be relegated to backup unit.  I have a Studio-Capture due for delivery from Sweetwater today.  (I had been looking at upgraded units for several months, it wasn't because of the problem with the Octa-Capture).

i don't know, 
having a jack fall apart so easily as the one you described,
would definitly fall under my definition of 'a problem'