• Software
  • SOLVED Focusrite monthly plug in freebie Bias Amp LE issue
2017/05/31 20:53:13
pentimentosound
The Focusrite Plug In Collective for this month is Bias Amp LE, but I can't get the Positive Grid page to accept my redeem code and am stuck there.
            I can't download it, either, though I think the code has to be redeemed first.
Anyone else? Same ? or did you get it?  How?!?
Thanks
Michael
 
2017/05/31 21:29:38
Soundwise
Hi Michael,
Contact PG directly. Chances, they can sort it out for you.
2017/05/31 23:57:16
cclarry
Use this link to redeem you code

https://store.positivegrid.com/redeem
2017/06/01 00:17:20
pentimentosound
Thanks Larry, that is the one I'm using. I enter the code and nothing happens (I am logged in to PG's site).
I've tried that both with IE and FireFox, and there's no difference.
 
I can't get to my account there either nor find the contact tab, to email them.
I'll keep at it though. I'm sure there's some way around "whatever" .....
Michael
2017/06/01 00:23:09
mettelus
I wonder what the server time is there (on PG), since I kept the code from the previous offer but didn't try to download till this month. I got the same results, so by Positive Grid, you may have missed the window. Try submitting a ticket with them, but that page seemed hard to navigate.
2017/06/01 02:10:22
cclarry
pentimentosound
Thanks Larry, that is the one I'm using. I enter the code and nothing happens (I am logged in to PG's site).
I've tried that both with IE and FireFox, and there's no difference.
 
I can't get to my account there either nor find the contact tab, to email them.
I'll keep at it though. I'm sure there's some way around "whatever" .....
Michael



Their website is TERRIBLE.  You have to go to the store to log in....

It's the most un-user friendly website I've ever seen...

Once you are logged in, you will see what you can download...
2017/06/01 06:54:57
Rain
I redeemed mine earlier today.
 
Downloaded and installed it but I just can't seem to authorize it. I went through the instructions and even watched the video tutorial to no avail. Coupled with the time I've wasted on their web site trying to make sense of it, I figured it just wasn't worth the trouble.
 
I'm not wasting anymore time on this.
 
A shame because the software itself seems darn fine.
2017/06/01 11:10:50
cclarry
pentimentosound
Thanks Larry, that is the one I'm using. I enter the code and nothing happens (I am logged in to PG's site).
I've tried that both with IE and FireFox, and there's no difference.
 
I can't get to my account there either nor find the contact tab, to email them.
I'll keep at it though. I'm sure there's some way around "whatever" .....
Michael



I don't think it will show up as Bias Amp LE...I think you download Bias Amp and it
allows you to use what is included in LE only....but I could be wrong...
2017/06/01 12:20:41
Ham N Egz
cclarry
pentimentosound
Thanks Larry, that is the one I'm using. I enter the code and nothing happens (I am logged in to PG's site).
I've tried that both with IE and FireFox, and there's no difference.
 
I can't get to my account there either nor find the contact tab, to email them.
I'll keep at it though. I'm sure there's some way around "whatever" .....
Michael



I don't think it will show up as Bias Amp LE...I think you download Bias Amp and it
allows you to use what is included in LE only....but I could be wrong...




 
THIS
first i had to find a back door page to download the demo  (look for a link thats states demo available) its the demo for the full Bias no LE listed
 
all three of the plug ins they offered recently I had to instigate the plug OR standalone click the authorize button on the plugins GUI then follow the prompts , THEN LE becomes authorized.
2017/06/01 14:03:54
pentimentosound
Yeah, I watched the video and like the other PG from Focusrite PIC you have to upgrade the demo to LE
 
I'll try it again today guys and post after the "fact" if ....
Michael
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