• SONAR
  • SPLAT update with command center is too cumbersome
2015/03/14 08:44:13
Guitarmech111
I am glad that there is an update. I do have an issue with this update process though. I like the old way to update. There needs to be an option in the command center to update all. If there is one, I don't see that as well.
 
Doing a single update, then restarting command center update check takes way too long to get all the updates. I would like to push one button and get them all. If there is a way, I am missing it.
 
Thoughts?
2015/03/14 23:08:12
dwardzala
I agree with this - I'd like to see all the Sonar content update when Sonar is updates (i.e. the components under Sonar when its expanded in CCC).
 
The braintree update was cumbersome, especially since CCC rescans for updates after every update.
2015/03/15 00:21:17
RobertB
I'm inclined to agree.
But my take is that Cakewalk rolled out a fairly bare version just to make sure the thing worked.
Moving forward, Sonar is going to be in a somewhat plastic, if not fluid state. I'm fairly certain this will include C3.
The interaction between Cakewalk and the user base really intensified with X3, and led to what we have now.
We are more empowered that ever in making Sonar what we want, and Cakewalk is listening.
I think the next year is going to be a very exciting time to be here.
2015/03/15 02:08:33
mixmkr
Since splat first came out, I've spent maybe 30-40 minutes tops installing the program and then the Alston and Braintree updates. Since Jan 21, that's a small fraction of the time I've spent being involved with Sonar. Therefore I'd have to kinda disagree and think (especially compared to some other software) The timeframe is ok. Change some guitar strings or dust your mixer while things are installing/updating. I also tend to believe CCC is in it's infancy. Also I only look at the CCC when I read about an update here. Otherwise I'm launching from a shortcut
2015/03/15 22:07:02
Kamikaze
I agree, drives me nuts. Update when you open the Application and leave it their. The odds of another update occurring in the time that you have opened the app is tiny.It may also work better for those on a faster connection.
 
When I found the hide function, and hid Raputure and Dim Pro, I thought that was good. I looked at other things I could hide and though 'wait, how do I un-hide?' trying to find that an with nearly every button press having to sit through another update check was barmy, it had only be 10-20 seconds since it last checked.
 
2015/03/16 07:57:26
dwardzala
mixmkr
Since splat first came out, I've spent maybe 30-40 minutes tops installing the program and then the Alston and Braintree updates. Since Jan 21, that's a small fraction of the time I've spent being involved with Sonar. Therefore I'd have to kinda disagree and think (especially compared to some other software) The timeframe is ok. Change some guitar strings or dust your mixer while things are installing/updating. I also tend to believe CCC is in it's infancy. Also I only look at the CCC when I read about an update here. Otherwise I'm launching from a shortcut

Valid points here - its not a lot of time.  Its just that it could be made better (probably easily, but I don't know squat about programming).  I just want to provide feedback so that Sonar can be the best it can be.
2015/03/16 08:46:14
js516
I mentioned in the recent survey that it would be great if you could select which components you want to update so that the update process is more unattended. As it is, it is very painful to have to babysit CCC for updates. Hopefully enough of us point this out that it will bd addressed with the next update.
2015/03/16 12:27:01
Willy Jones [Cakewalk]
Any chance I can entice you guys to make a thread in the feature request forum?
 
We have a lot of moving parts and posting requests in the wrong place will most certainly ensure that we don't see it 
2015/03/17 11:17:34
SilkTone
Willy Jones [Cakewalk]
Any chance I can entice you guys to make a thread in the feature request forum?
 
We have a lot of moving parts and posting requests in the wrong place will most certainly ensure that we don't see it 



There are already threads about the multiple C3 issues in the feature request forum. I really don't think it makes a difference whether issues are posted there or here, since it seems they will be equally ignored. And I'm sorry Willy but I don't buy for a second that CW isn't already intimately aware of these issues, since IFAICT C3 seems to be the most complained about feature by far in the Platinum release. Also strange is how CW employees will comment on all sorts of things in threads until C3 is mentioned, at which point they all disappear. It's very weird really.
 
EDIT: And just to repeat the same points again, since this seems to be news to CW, here are what people have been complaining about in C3 (and which has been posted in the FR forum):
  • Allow per-product install locations.
  • Detect already installed products, whether they were manually installed in default or non-default locations. All this info is in the registry, why can't it pick it up?
  • Allow uninstalling of products. I used C3 to install D-Pro and Rapture, but wanted to uninstall them and install them manually somewhere not on my limited space C drive. To date, after asking multiple times in the forum, nobody can tell me how to uninstall Rapture and D-Pro. It can't be done from either C3 or Add/Remove Programs.
  • Show changes between updates.
  • Allow un-hiding of previously hidden products.
  • Allow the ability to select multiple products and have them all downloaded/installed in one go.
2015/03/17 11:28:53
Splat
Willy Jones [Cakewalk]
Any chance I can entice you guys to make a thread in the feature request forum?
 
We have a lot of moving parts and posting requests in the wrong place will most certainly ensure that we don't see it 



 
SilkTone
There are already threads about the multiple C3 issues in the feature request forum. I really don't think it makes a difference whether issues are posted there or here, since it seems they will be equally ignored. And I'm sorry Willy but I don't buy for a second that CW isn't already intimately aware of these issues, since IFAICT C3 seems to be the most complained about feature by far in the Platinum release. Also strange is how CW employees will comment on all sorts of things in threads until C3 is mentioned, at which point they all disappear. It's very weird really.


My issue is with the problem reports forum...  when a Cakewalk staffer does comment on a thread and confirm it's an issue or it's been fixed they never leave a CWBRN number in the subject title or lock the thread as per the handbook guidelines leaving somebody else to pick up the pieces (follow up comments are ignored). Cakewalk effectively wrote the handbook themselves (it's their own process) and asked for hosts to dot the "I"'s and cross the "T's". I agree with the process as long as people follow it, and the authors are not. I wish they would spend more time looking at some of the threads in this forum and give more feedback. Sorry to come out it public over this but I did try internally and never got any response.
 
However to say Cakewalk staffers aren't aware of the issues or enhancements needed for the CCC, you've got to be joking! I have absolutely no doubt Willy is sincere when he says Cakewalk pays attention to the features request forum. The real frustration is that you want the enhancements now.... unfortunately Rome wasn't built in a day and making software and then testing it can often take longer... So give 'em a chance.
 
And too right if you aren't posting enhancements in the enhancements forum don't expect Cakewalk to ever implement it any time soon. It's a pity this thread wasn't moved sooner before it became another discussion (hosts (who are mere volunteers) on the other hand can't be expected to pay attention to every single thread 24 hours a day).
 
Cheers...
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