frimpitsky
Just because this "dropping the ball" on drivers phenomenon is quite common doesn't make my rant "unnecessary". And the whole "blame game" on Roland is bologna, because when my actual piece of hardware says CAKEWALK on it (yes, "Cakewalk by Roland") that means that Cakewalk was making an additional statement of their support of that hardware by having their name stamped on it. I don't think it'd start WW3 for Cakewalk to call up Roland and ask for a driver to be written, even if it's going to cost Cakewalk money. Hell, with all the thousands of dollars I've paid to Cakewalk for software over the years (and I'm sure I'm not the only one), you'd think it'd be important to Cakewalk to invest in long term customers by going the extra mile and pulling a few strings to keep the hardware they sell viable for at least a few years. Companies who partner need to see potential ties being severed at some point and, at the very least, make working contracts which ensure customer support for hardware for a reasonable amount of years. That's simply good business. The V-Studio 20 was released in March of 2010. Six years is not an unthinkable period to expect driver support for a product, especially when the product was available for sale for several years after that. Remember, I myself, and I'm sure quite a few others, did not buy the v-studio 20 and then look for software to run it with. We were long term Cakewalk Customers who bought a new device to use with SONAR, and a device that was advertised and sold by Cakewalk itself. Now, does Roland suck too for doing this? Absolutely. And as far as the bankruptcy comment, well, my guess is I'm not the only person who purchased the v-studio 20 who feels this way. The software business is getting harder and harder and it never pays to piss off customers.
It's time for a reality check. I understand your frustration, but you paint a picture that implies the solution is simple - just have Cakewalk call up Roland, or spend a few bucks. This is naive.
The VS-series products were designed, engineered, and manufactured by Roland. They are based around Roland's proprietary intellectual property, including custom hardware which was also designed, engineered, and manufactured by Roland. Although Gibson and Roland are on good terms, one never knows when winds will shift, and it's not prudent to give your proprietary technology to a company that may someday be a competitor.
If you read the EULA for virtually any software, there are constraints against reverse engineering. There are also non-disclosure agreements in place at companies. Unless the relationship between Cakewalk and Roland was
extremely unusual, Cakewalk cannot reverse-engine Roland's software (not that Cakewalk's software expertise is drivers; that's a whole other type of code), nor solicit the IP behind those drivers. Those drivers no doubt touch on elements that Roland considers proprietary. So if Roland isn't going to write drivers, and Cakewalk doesn't have the expertise to write drivers, then Cakewalk would have to hire some third party and it would be even
less likely that Roland would want to expose their IP.
As to the idea that it's Cakewalk's responsibility to cover the expenses of Roland developing drivers, that too is unrealisitic.
Resources Cakewalk devotes to fixing another company's product diverts resources from supporting customers of products that are actually made by Cakewalk. Sure, Cakewalk could probably fire a bunch of people in support, and pay Roland to develop drivers for a product from six years ago not made by Cakewalk, and when Cakewalk was under different ownership.
That does not benefit the people who want Cakewalk support for Cakewalk products that they are using right now. frimpitskyCompanies who partner need to see potential ties being severed at some point and, at the very least, make working contracts which ensure customer support for hardware for a reasonable amount of years. That's simply good business.
Roland purchased Cakewalk, not the other way around. Therefore it was up to Roland to dictate the terms of what happens with their intellectual property; Cakewalk was in no position to demand that Roland support complementary software,
or operating systems made by neither Roland nor Cakewalk, for "x" number of years.
Finally you're overlooking another reality, which is you can get the V-series hardware working under Windows 10. In fact it was people at Roland who described a workaround for getting the V-Studio to work with Windows 10.