2016/01/26 22:30:59
frimpitsky
So, in response to Mr. Anderton's comments, I will say this. What this teaches me is to NEVER purchase hardware from a company who does not make both the hardware and software under a single name and ownership of complete rights to BOTH products. And I better buy and use the SOFTWARE from that company also!! This seems to be the only solution. I suppose studying the track record for driver support on any hardware is also a prudent thing to do. But all the legalities, etc. in the world don't help someone who has lost money in such a fashion. I will use any remaining arguments I have to help potential customers beware of the realities of purchasing hardware from a company who does not also make the software they are using. This is something I never really thought of before.
2016/01/27 00:03:43
frimpitsky
UPDATE: I have tried the solutions offered on the above link. None of them work. I really don't like fixes as such anyway, as there is no guarantee of stability in such situations. Whether the software to run the built in effects on the V-Studio 20 would even work on Windows 10 is another question, and yet that is the can of worms I may have to open even if I am ever successful getting the unit itself running again. I apologize if my comments seemed inflammatory to some...not my intention at all. But there is definitely a paradigm that exists within the reality of how the tiny consumer gets stomped in the dealings of the very corporations and companies we support. One would think that the companies who represent music (itself being an art form) would desire to shift this paradigm. It is sad that people think the current reality is somehow acceptable. Things will actually get much worse before they become better. Interestingly, I did a google search to see if there were any class action lawsuits regarding the premature obsoleteness of drivers for certain hardware. Surprisingly, I found nothing. This may be the entire problem...consumers are willing to sit back and get screwed over again and again, and because of that, they will continue to get screwed. As for me, I will focus on my Ableton software, which admittedly lacks some of the bells and whistles of Cakewalk, but is unfailingly stable. Also, Ableton is a company which continues support for it's hardware even when sold under it's own name but made by a different company (ie.PUSH 1, as PUSH 2 is made by Ableton itself, and yet Push 1, which was made by Akai, is still being thoroughly supported). I will sorely miss SONAR's audio editing capabilities, which Ableton lacks, but I miss having an operable audio interface even more. I refuse to experience this ever again and hope, at the very least, that the next time Cakewalk decides to sell hardware made by a partnered company, which it obviously has no REAL legal ties to (as I suppose is also the case with Gibson) that they won't stamp their name on the product and that they won't sell the product on their website, hailing its perfect compatibility with its own software. It's very misleading if, in the end, all the other company has to do is walk away and then my product is obsolete. Bad business.  
2016/01/27 11:00:35
Atsuko
frimpitsky
UPDATE: I have tried the solutions offered on the above link. None of them work. I really don't like fixes as such anyway, as there is no guarantee of stability in such situations. Whether the software to run the built in effects on the V-Studio 20 would even work on Windows 10 is another question, and yet that is the can of worms I may have to open even if I am ever successful getting the unit itself running again. I apologize if my comments seemed inflammatory to some...not my intention at all. But there is definitely a paradigm that exists within the reality of how the tiny consumer gets stomped in the dealings of the very corporations and companies we support. One would think that the companies who represent music (itself being an art form) would desire to shift this paradigm. It is sad that people think the current reality is somehow acceptable. Things will actually get much worse before they become better. Interestingly, I did a google search to see if there were any class action lawsuits regarding the premature obsoleteness of drivers for certain hardware. Surprisingly, I found nothing. This may be the entire problem...consumers are willing to sit back and get screwed over again and again, and because of that, they will continue to get screwed. As for me, I will focus on my Ableton software, which admittedly lacks some of the bells and whistles of Cakewalk, but is unfailingly stable. Also, Ableton is a company which continues support for it's hardware even when sold under it's own name but made by a different company (ie.PUSH 1, as PUSH 2 is made by Ableton itself, and yet Push 1, which was made by Akai, is still being thoroughly supported). I will sorely miss SONAR's audio editing capabilities, which Ableton lacks, but I miss having an operable audio interface even more. I refuse to experience this ever again and hope, at the very least, that the next time Cakewalk decides to sell hardware made by a partnered company, which it obviously has no REAL legal ties to (as I suppose is also the case with Gibson) that they won't stamp their name on the product and that they won't sell the product on their website, hailing its perfect compatibility with its own software. It's very misleading if, in the end, all the other company has to do is walk away and then my product is obsolete. Bad business.  


Hi, William,
I have an audio interface Guitar Port that Line 6 made available Win 10 drivers but, even so, I coudn't make it work under Win 10! I've had a 2 week conversation with the support to no avail, they seemed not to understand what was happening and it was very visible their poor knowledge about this new Microsoft system.  So, I decided to roll back to Win 7 until I finish the work I'm doing.  I'm telling it to you because, even if you buy the hardware from a different company of the software, that will not garantee that they'd stay with you till the end.  My other interface from M-Audio also doesn't have drivers for Win 10 and they told us that it's not supported anymore...  Probably, Akai may have a different philosophy. Please, don't punish yourself.  Wookie has offered to help you if you PM him. Why don't you try it? Wish you all the best!
2016/01/27 11:25:06
TerraSin
frimpitskyTerraSin, quit being silly. What I am suggesting would actually help CAKEWALK in the long term, unless they are ABSOLUTELY CERTAIN they will NEVER AGAIN sell hardware. It would benefit CAKEWALK to BEG Roland for those driver rewrites, or hire someone themselves to rewrite the drivers and pay them to do it. Roland is a mega millions corporation and, as huge pricks as they apparently are, they stand almost nothing to lose by not rewriting a driver for an updated operating system. Cakewalk, on the other hand, is a far smaller company who obviously needs some sort of parent company to even stay afloat. Now they are owned by Gibson, and if Gibson sells some sort of hardware through the Cakewalk website, are you going to buy it? Something tells me your answer would be a resounding "NO". I know that would be my answer. And don't think I am not in the process of ruffling whatever feathers I can on the Roland websites, but that doesn't mean I am not going to voice my opinion here. I will not stay silent simply because I didn't get quite as "ripped-off" as you did with my purchase. That's your problem if you value protecting a company's reputation over your true experience with that company. And I just don't think a driver rewrite would be as terribly complicated a solution as everyone is making it out to be. Perhaps I am wrong. Regardless, companies need honest feedback from customers, even if that means hearing an angry voice once in a while. Your denial to face reality means you will likely get ripped off on something like the VS-700 again in the future. I have tremendous respect for Cakewalk and have been a loyal purchaser since 1998. I would have to do a tally, but my guess is I have spent upwards of 3 or 4 thousand dollars on Cakewalk products in nearly a 20 year period, and I feel that is a conservative estimate. I am no expert in how separate companies join together for business in the fashion which Roland and Cakewalk did for whatever period of time they did business, but I DO know that, if they were indeed partners, BOTH partners had responsibility in this current predicament. If I marry a pregnant woman and decide to adopt her child as my own, a few years later, if things don't work out and I leave, I don't get to say "well, someone else knocked her up." Nor does the mother get to say "I'm gonna leave our child also, because YOU left!" They are BOTH responsible for that child's well-being and will BOTH BE HELD responsible if the child is neglected. Now, admittedly, it's a stretch in terms of the direness of the related situations, but I hope you can at least make the connection. The "blame game", solely on Roland, which you continue to play may shut most people up, but it still doesn't help the fact that anyone who got screwed with the driver situation is NOT going to ever buy any hardware from Cakewalk, or through Cakewalk, ever again. Case closed.

Well you're correct about one thing: you are certainly no expert on how the business side works. Your analogy is so far off and far fetched that it makes my head hurt trying to compare the two situations.
 
The reality is that Roland owned Cakewalk for a time. They could use the name in any way that they chose to which in this case was putting it on a piece of hardware they were selling for a product they at the time owned. This had/has nothing to do with Cakewalk who is now owned by Gibson. Cakewalk has no rights to the V-Studio series for any purpose as it's a Roland product despite the Cakewalk name being on it. They also aren't going to waste their time "begging" Roland to make new drivers. The ownership is terminated. End of story. It's now up to the users who still want their product to work properly to push Roland to do something about it. It doesn't have anything to do with Cakewalk not caring about customers but there is literally nothing they can do about it and they have to focus on other things... like Sonar.
 
And you are correct on one thing: I learned a valuable lesson from buying the V-Studio which is to say I will never buy hardware made specifically for a branded piece of software ever again because of this. It's not limited to Cakewalk. Native Instruments (Kore), Steinberg (CMC Series), Propellerheads (Balance), etc. all have defunct hardware that was designed to work with their programs that got pulled and lost support. Lesson learned, time to move on with life.
 
Right now until Roland decides to stop screwing around, your only option is to figure out a way to get it working in 10 or revert back to the latest supported OS. Cakewalk isn't going to do anything about it as they have no control over it so complaining about them on their forum isn't going to help, making threats about not buying their products if they don't help isn't going to help, inability to understand how businesses work isn't going to help. What will help is you getting involved and pushing Roland to get these drivers made you through the proper channels and with a level head when you do address them so they give you the time of day. If you address them in the same way that you presented yourself here, chances are your complaint will go directly to the trash. You can be angry and yet civil with an intelligent argument and it will get you a lot further.
 
My understanding from the times I've talked to Roland is that Roland Japan is the one who halted the drivers as they are the ones that code them. That would be the place to contact as Roland US simply makes the drivers that Roland Japan creates for them available online and they themselves have no control over which ones are made and supported.
 
Edit: By the way, I'm extremely angry with the issue myself. Even with the modified drivers, I continue to have crashes on projects. It's not a fun situation but I'm not going to blame a company not at fault.
2016/01/27 12:05:30
Karyn
frimpitsky
So, in response to Mr. Anderton's comments, I will say this. What this teaches me is to NEVER purchase hardware from a company who does not make both the hardware and software under a single name and ownership of complete rights to BOTH products. And I better buy and use the SOFTWARE from that company also!! This seems to be the only solution.

So what you're saying is...
 
Buy a Presonus interface (let's say FireStudio 2626) designed, built and sold by Presonus.
Buy a PreSonus DAW (Studio One?) Designed, coded and sold by Presonus.  (Free version included with FS2626)
 
Everything will work happily ever after..
 
Until Windows 8 and Presonus say there will never be a driver update beyond Windows 7 for the Firestudio.
And we're now on Windows 10 and Microsoft don't support legacy firewire, and Presonus still refuse to support the FireStudio beyond Win7...   Infact the official line for using a still perfectly functioning FireStudio with Windows 10 is.....  
 
 
... use Windows 7.
 
 
Roland owned Cakewalk,  they could (and did) do whatever they wanted with the Cakewalk name.  They put it on a whole load of their hardware.  Is it up to Roland to support it.
2016/01/27 23:05:43
Anderton
I have an Apple tower that was produced a few weeks before the cutoff date after which the computer could not go past the Lion OS. There is absolutely no technical reason why the computer can't run a 64-bit operating system, and there are relatively simple hacks to make it happen. Apple could sell a $200 update kit and it would have a really nice profit margin. But they make a better profit margin if I buy a new computer.
 
I have a dual G5 that works just fine, but I can't even surf the internet with it because too many sites say "we don't support your browser" and there are no updated browsers.
 
A motherboard got fried on one of my Windows machines after a nearby lightning strike. The computer was two years old. The only possible way to get a replacement motherboard was finding someone selling a used one on eBay.
 
Anyone with a Venom synth? A great synth. When inMusic bought M-Audio, they abandoned it and just prior to inMusic buying M-Audio, M-Audio made a firmware change so the last editor program - which is essential for Venom - no longer worked. The company that wrote the editor couldn't afford to write a new one for free.
 
Ask Pro Tools users whatever happened to their investment in RTAS and TDM plug-ins. And good luck finding an LCD replacement screen for any one of a number of devices.
 
That VS-20 delivered unprecedented value compared to what it would have taken to create the same results only a few years before. People are more than happy to enjoy the upside of technological advancements, but then expect that there is no downside to a rapid rate of technological change. There is. You either grow up and accept it, or don't use high-tech gear.
 
Do I like it that things become unsupported? Of course not. This is why I advise people to consider any purchase of tech gear as something to be amortized over a period of time, because it will have a finite life span. Anyone who is not aware of that has not been paying attention.
2016/01/28 08:03:00
Karyn
In the olden days things were built to last.  Value for money was based on something still working when you passed it down to your grandchildren.  If it broke, you repaired it. (usually yourself).
 
Today, technology is advancing way way faster than "old" stuff is breaking.  Most hardware, given the chance, will have at least a 30 year lifespan, but most hardware will be superseded by "better" models of the same, long before then.  As technology improves, the time before a new release is getting shorter.
 
The singularity is fast approaching, it's the point that new models can be developed faster than the previous model can be made and shipped. So by the time a "new" model is designed, tested, factory altered for production, production run complete and in the shops...  It's out of date because the next, improved version is not just in development, but is ready....
2016/01/28 08:48:21
frimpitsky
Wow. What an excuse-crippled bunch. You are exactly the shattered, beaten masses these corporations, with all their conveniently crippling self created legalese, love to take advantage of. Quit making excuses for bad business, or partner companies who enable bad business. I don't give a crap if everyone in the world is doing bad business, it is still WRONG to screw people over. No, I am not going to PM anyone to do a driver hack so I can have an artificially running, unstable system. That isn't a solution, it's bullcrap. I appreciate the offer, but no can do. But here's an idea I have that perhaps Cakewalk could do. Maybe, just maybe, they could offer me a price discount on my Sonar Platinum renewal for the fact that the hardware I bought through their site no longer works. There's a solution that maybe won't seem like rocket science or a mad pipe dream to some of you on here. Oh, and I think it's a fair solution, because it divides the cost of the rotten luck Roland apparently caused (according to all of you) to BOTH Cakewalk and myself, rather than just screwing me. How does that sound, oh wise men of the Cakewalk Forum? 
2016/01/28 08:55:10
Karyn
I feel for you, I truly do.  I'm in exactly the same position with my Presonus interface.  But getting angry and insulting users on a forum that are trying help you and have actually offered a working solution serves no purpose.
 
Thread closed.
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