• SONAR
  • save / crash problem / SOLVED (too many audio tracks)
2014/08/21 09:41:25
rocadani
Hi everyone!
 
Recently, I upgraded x2 to x3a.  Save command crashes project after vocal edits. (clip envelope to even out volume).
 
I see x3 3.1, x3b, x3c, x3d, x3e are available.  Should I install each update and in some particular order?  Will the updates address the crashes?
 
Thanks, Ron
2014/08/21 09:43:26
Anderton
You only need to install X3e. If the program continues to crash, we'll circle back.
2014/08/21 09:45:27
rocadani
Thanks!  Will let you know.
2014/08/21 10:16:03
rocadani
First time through with x3e and save works fine!  
 
 
2014/08/21 10:55:52
Anderton
Cool. The updates had some new features, but were mostly about bug fixes.
2014/08/21 10:57:51
rocadani
OK,  save / crash problem still exists.
 
1. open project, in track view and in track lane, used - edit filter / clips / clips envelope / gain /, adjust envelope, executed bounce to clips, then execute save, with success.
 
2. repeat this sequence and upon save command, crash - white screen - no response.  Requires sonar shut down, lose unsaved material, sonar will not re-open unless system is re-started.
 
The first save is always OK, second one is lost!  error box indicates "reset button" not reponding
 
Any ideas?
 
 
2014/08/21 11:41:03
Anderton
Haven't seen this before and can't duplicate, so I don't have anything I can offer. The problem you're describing happens most often when shutting down and a driver doesn't release, but I don't know how/if that would relate to saving.
 
When you say "repeat the sequence," do you mean doing the same thing again, or repeating the sequence after making additional edits?
2014/08/21 12:39:19
rocadani
Thanks for the reply!
 
Additional edits, bounce, then save / crash.  I will experiment further to help isolate the problem.  The second save crashes and need to see under what conditions.  Will get back with you later.
 
Ron
2014/08/21 16:47:00
rocadani
Experimented and found only one project has this peculiar behavior, and it will occur when the project is opened and then saved twice, crashing upon the 2nd save, no editing of any kind is required.  Fortunately, I have a back up for the troubled project but have lost 10 hours of work.
 
Carrying on here,  Ron
2014/08/21 17:00:57
Anderton
rocadani
Experimented and found only one project has this peculiar behavior, and it will occur when the project is opened and then saved twice, crashing upon the 2nd save, no editing of any kind is required.  Fortunately, I have a back up for the troubled project but have lost 10 hours of work.
 
Carrying on here,  Ron




Weird. In the future, you might find this info on File Recovery Mode helpful.
 
I guess you probably don't want to spend any more time on this but if you're using any third-party plug-ins, I'd be curious if you open Sonar in "safe" mode (open file while holding down Shift) and don't load any plug-ins whether the same issue happens. If not, then it would be worth isolating if some specific plug-in is causing issues.             
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