Dear Sonar friends,


I made a mistake buying the X3 upgrading offer instead of the X3 PRODUCER offer!


I already have X3 Studio and I thought I would get a Producer upgrade for US$ 24,50!!!


But it seems that I bought the X3 version only!!! Which is a downgrade!!!


How should I proceed in order to have my payment back or use the credit for buying another product?


Sorry if I am posting it in a wrong place but I could not find any Financial report link!
 
Any Help?
 
Thank you

Contact Cakewalk customer service http://forum.cakewalk.com/FindPost/2839291

Thank you very much Scook.
 
I have contacted the support.
 
Thank you very much.

Just one doubt I have.
 
How many PCs can we install our Sonar X3?
 
Thank you

https://www.cakewalk.com/Register/FAQ
 
 Per the End User License Agreement, your purchase of the software grants you the nonexclusive license to have one person use the software on one personal computer at a time. If you want to use the product on more than one personal computer at a time, or if you want to network the product, you must obtain separate licenses from Cakewalk.
 
If you have a second computer that you use on occasion, such as a personal laptop you use when away from your desktop, you may install the product on to the additional computer. You do not need to register the product again, simply use the same registration code tied to your account that has been generated for your unique serial number. Note that per the EULA, the software must only be running on one computer at a time unless you have purchased an additional license.

Thank you very much Jeff M.
Best Regards