This is from the user manual for Echoboy:
Getting Help
We offer free technical support for all registered users. We love to hear from you, but if you are
having problems, please first try to look in the manual or on the support page of our web site
for an answer. If you are still stumped, please e-mail us with the following info:
• The product version and serial number
• The version number of your Pro Tools system, and type of hardware (e.g. Mix, HD,
• Digi-001, etc.)
• Your computer type and operating system version number (e.g. System 9.1, OS X,etc.)
• A detailed description of the problem
The e-mail address for support is:
support@soundtoys.com If you don’t have e-mail, you can call us at 1-802-951-9700.
Bob Bone