Greetings Friends, Today we’d like to announce a change that will hopefully make your experience on our website, store and forum much easier. Single Sign On.
What does this mean?You will be able to use a single Cakewalk login to access your Cakewalk Store account and Cakewalk forum.
Can I keep my current forum login?Yes - absolutely. All current forum logins are locked and only the owner of the forum account will be able to migrate that login to a new Cakewalk account.
What happens to my store account?Using a mix of magic, wizardry, and a dedicated hamster-powered migration tool, all of your Cakewalk Store downloads, purchase history and serial numbers should appear in your new consolidated Cakewalk account.
Why are you making this new scary change? I hate change.We’re doing this for a number of reasons:
1] To consolidate and simplify the login experience and number of passwords users have to remember.
2] To make your products, downloads, and serial numbers easier to access during periods of high traffic on the Cakewalk Store.
3] To offer better, more integrated services in the future like allowing you to easily see all your past support history or problem reports online.
When is this happening?- We are planning to update the forum on Monday July 28th 2014 at 11 am eastern time. We anticipate the forum being unavailable for up to two hours.
- Starting on July 28th you will be able to see all of your purchased products and available downloads in both your new Cakewalk.com account and your My Account page on the Cakewalk Store.
- Soon™ we will update the store to use the new Cakewalk accounts.
What is process to create a Cakewalk account?1] Starting on July 28th you can simply visit
http://www.cakewalk.com/my-account- If you do not have a forum account click the ‘Create new account button’
- If you have an existing forum account click the ‘Migrate forum account button’
2] Provide your firstname, lastname, current email and country.
3] An email will be sent with a special link in it, click that link to verify your address
4] You account is created
What happens if I don’t see all of my products or downloads in my account?Let us know! While we’re doing our best to merge duplicate records, our hamsters can’t always keep up and sometimes we miss something.
Can I login with steam/facebook/twitter/google/friendster ?At this time no - but we are listening to your feedback and exploring all of these other options (well not friendster).
Do I have to use the same email address for the forum as my Cakewalk Account?No you do not. When creating a new account or migrating your forum account you should provide the best email address for Cakewalk to reach you at. We'd recommend using the email currently associated with your Cakewalk Store account. Changing or updating the email address setting on the forum will not update the email address that is setup with your Cakewalk Account and vice versa. We are doing this intentionally so that users who use a separate email address for forum notifications/subscriptions may continue to do so.
Let us know if you have any questions, comments or concerns. Ryan and Myself will be monitoring this thread. Unconstructive comments and rants will be removed and I reserve the right to change your avatar picture.