Why did x3 take me 3 months to get up and running? I had problems with many things.
Wouldn't/couldn't download from the website. Couldn't extract files. Didn't know what to do with the extracted files. Couldn't get registration/serial codes. Wouldn't accept these codes. Same problem with each and every bundled software (dimension pro, rapture and melodyne). And here's the rub with all of the above: there are no instructions about how to do any of this stuff - a lot of the instructions are in the downloaded files (but if you can't download them you can't access the instructions). When I finally did get the files downloaded and extracted, I opened the "read me first" file I saw amongst the plethora of files that I had downloaded. Great, I thought, this will explain everything. But the instructions to install began with something like: double click on the sonar.exe file (whatever the file was I did not have it amongst my downloaded files). After several weeks of double-clicking on files (there's only so much of this stuff you can take in one session without losing your sanity), eventually the computer started to install sonar. At the end of this process my computer experienced the blue screen of death. After two months of fiddling around, I simply bought a new computer with windows 8.1 (old one runs windows 7 and sonar 8.5 very well - amd quad core and 8 gig ram). I've spent the past month going through all of the above problems (including the blue screen of death - had to reinstall windows 8.1 and start from scratch) on the new computer. Apart from crashing the whole computer, the worst problems were sonar x3 (when I finally got it installed) not recognising my focusrite scarlett 2i2 audio interface, and struggling to figure out how to install my 3rd party plug-ins (a variety of older 32bit softsynths and a bunch of Waves plug-ins).
I tried emailing tech support a few times - but you don't here back from them for a while and by the time you do they seem to be reading from a manual (to, say, double-click on an .exe file you already can't locate) - by that time you're already dealing with a new set of issues. They don't respond past a first email (if you reply saying they haven't solved an issue, or that you need more help).
I've tried to phone them - I'm in Australia - but have never managed to get through on the numbers they give on their website.
Here's my honest opinion - and really I am not trying to be rude or offensive so I will start by saying that having worked with sonar x3 (32bit) for one day, I think it's a stunning bit of software. I've managed to get more work done (I make a kids tv show and need to get through a lot of audio and midi recording on a daily basis) in one day than I would sometimes take a week to do. BUT (and it's a huge but)... it can be (from my personal experience) an awful nightmare to install and get running. I can't help but wonder if Cubase or Logic are any easier to install/set up (or if they provide better tech support to get it done). I've been using sonar so long I probably won't change, but if someone was new to recording software, I'd suggest they try out the others. The past 3 months have not been pleasant or easy.
I use video editing and animation software extensively also - and have never experienced the installation/set-up issues I have with sonar (okay, I admit the earlier versions of Adobe Premiere and Encore were horribly buggy and crash prone, but in recent years they have ironed things out and have managed to maintain a continuity in how the software works so you don't need to go to "Adobe university" or completely retrain yourself from scratch to install/set-up/use the latest version).
I would like to use the 64bit version of sonar x3 - but it doesn't run a bunch of my 32-bit plug-ins (to those who have managed to get Cakewalk TTS and Roland Groove synth working in 64bit x3, tell me how, cause I can't, although they work in 32bit x3!).
Happy recording everyone. I only appear on these forums every 5 years or so (everyone breathes a sigh of relief) and have never found them much help - I can't understand a lot of what people say in reply to my questions/posts (too technical) and what I can understand makes me feel I've offended people (for not being unreservedly complimentary about sonar? - but aren't these forums partly to iron out problems people are having?)