Craig
Please do a search for "bugs" or something in the top right corner of this page. Then click View More at the bottom of the search results. When you see the results. On the left hand side you see you can sort filter by "answered" and "helpful reply". So this is extremely useful and is the ideal way :). You can't do this with subject titles.
In regards to tagging please go to X3 Forums Home Page:
http://forum.cakewalk.com/SONAR-X-Series-f57.aspxHover over the sticky post "How to contact Cakewalk Directly" and observe tags appear such as "Tech Support". If you click on them it shows all relevant posts that have been tagged as such (right now it is zero BTW so not a great example). So imagine a tag that states "Tip". You just click on "Tip" and it shows all the tips.
In regards to Google, Google indexes these tagged hyperlinks to give more relevant and better results, tags definately help for SEO (Search Engine Optimization) for any search engine including the one built in with the site.
Later on Cakewalk could add a Tag cloud as well:
http://www.aspplayground.net/community/Smart-Tags-Plain-old-tags-b406720.aspx If you change the subject title so lots of them have similar keywords you will reduce the relevancy for search in google as well as the hyperlinks will change which google also looks at (see in red), as opposed to tagging which increases it:
http://forum.cakewalk.com/Im-starting-to-add-Tip-to-headers-where-appropriate-OK-with-yall-m3056944.aspx What I mean about relevancy is that when you search in google, for instance, it is far more likely to show relevant results when you do a search, that is appropriate to your search.
I'm also from a web development background and we don't stop talking about SEO and searching.
Hope this is useful...
Cheers...