2013/02/24 10:04:44
focus1
I have a very weird problem with my PC and everything points that my 18i6 is causing the trouble.

I constantly get the Windows 0x0000035 error on my event viewer when the 18i6 is enabled.

If I disable it or uninstall 18i6 the error disappears. 

The "symptoms" are:
- Bad latency
- weird drop outs when inserting an effect or change a value/parameter (while no audio is playing)
- when I am bouncing a MIDI track to an audio track, the audio track starts 10-15 seconds later than it should (ie MIDI first kick location 01:01.000 and audio kick 01:12.315)
- I use 18i6 also as my Windows soundcard and it is almost impossible to play streaming videos. Video stops, loosing sound, crackles and so on.

All of these problems disappear if I use a different soundcard.


What I have tried:
Uninstalling/re-installing
Changed USB cables
Changed USB ports 

Thank you all in advance
2013/02/25 12:49:26
Matt.Focusrite
Hi Focus1,

I'm sorry to hear that you are having trouble with your 18i6.  Please contact Focusrite Tech Support via this link so that we can help to resolve this:

http://us.focusrite.com/contact-support


© 2026 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account