according to your manual:
If you are using Windows XP or Mac OSX, you can now simply switch the keyboard’s power switch to the “ON” position. Because the Keystation 49e keyboard is class compliant, it will work without any further installation.
Just to be clear, that means that the drivers are built in to the keyboard and are loaded into Windows versions later than 2000, when you plug it in. If you installed drivers (as opposed to some other software that came with it), they are drivers for Win 98 or Win 2k and may be hijacking the device.
Uninstall them.
m-audio.com/index.php?do=support.faq&ID=187473ccf8b0d9096d3774e7e46d0733
Your keystation will probably show up under that name in device manager when properly installed.
To test that it is working and not a problem with Sonar :
m-audio.com/index.php?do=support.faq&ID=1d45c0102bde3d9bffb19c0056d9b171
Incidentally, there seems to be a problem with getting to these links by clicking directly in the forum. The long link is truncated by the forum and you will need to copy the full link without a space or line break into your browser address bar to get there. You may have to append
http://www. before the link text above.