You could try Andrew Rossa too. He's helped me out quite a bit in the past and I think he's around here a little more often. Cheers.

Check your spam folder.cheers...

Maybe you need another PM to ask for help with the reset, if notification hasn't gone to spam folders, as Alex had suggested you check.
 
Bob Bone
 

It's ok, Ryan fixed up my store password. But the email never did get delivered.
 
I was going to say that we're working on solving my original problem - ie. buying the software - but the PM I sent about that seems to have disappeared. Or maybe I dreamt it!
 
EDIT: Actually, no, now I think about it I clearly remember the forum giving me the "Your message has been delivered to: Ryan" message last night. It's just lost or destroyed it somehow. Ah well, I've sent another message...