Guys, I am happy to report that my EQ problem has been solved. I again contacted tech support and he guy I talked to was not only very helpful, he had dealt with this issue before. Basically we uninstalled all previous versions of sonar and reinstalled sonar X3. There were a number of directories that we removed files from and also ran regedit and removed cakewalk from there. Anyway, after my system was cleaned off, it appears X3 is running as it should
I greatly appreciate everyone's help with this.
Take care
Joe