• SONAR
  • "please wait, your order is processing" - bought X3 upgrade
2014/03/31 20:25:27
rbowser
Is this normal?  My PayPal payment went through instantly an hour ago, and ever since then, at the Cakewalk store page - that's what it keeps saying - "please wait, your order is processing."
 
That doesn't seem right.  Are they just over loaded with last minute purchases during the sale perhaps?
 
Randy B.
2014/03/31 20:33:25
scook
The order is probably stuck. Contact Cakewalk Customer Support or PM "Ryan Munnis [Cakewalk]" to get the order completed
2014/03/31 20:34:27
rbowser
CakeAlexS
FYI

http://forum.cakewalk.com...aspx?m=2994937&p=1

Thanks, Alex - I found that thread before I posted - But the answer to how that was resolved isn't on the thread.  Secret info I guess!
 
RB
2014/03/31 20:35:39
scook
It requires intervention by Cakewalk to get the order processed to completion.
2014/03/31 20:35:48
rbowser
scook
The order is probably stuck. Contact Cakewalk Customer Support or PM "Ryan Munnis [Cakewalk]" to get the order completed


OK - I'll look for Ryan.  Thanks, Scook.
 
RB
2014/03/31 20:35:53
mixmkr
rbowser
 Are they just over loaded with last minute purchases during the sale perhaps?
 
Randy B.




 
I actually believe that is the case and we can optimistically view that as a strong positive for Cake's future.  I upgraded myself at the end of last week, but apparently the weekend got hit heavy, as stated in another thread. Hence the AD serial #s as well.  I would imagine after a little bit, all will be well, as you have to know they are scrambling in Cakesville.
2014/05/17 10:51:06
Cory_R
Looks like im bringing this one back from the dead!
 
Im having exactly the same problem.. trouble is, I cant get a hold of anyone until Monday.. does Ryan Munnis check the forum on weekends? i would REALLY like to get this installed ASAP!
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