So...I did the upgrade to AD2 last night.  Paypal payment went through and was charged.  But...my XLN account is not showing that I have upgraded.  It just shows my regular AD.
 
Am I missing something here?  I have not received any emails or anything from XLN having a new serial number or anything....
 
I know their site is "down for maintenance....but my gosh...if you're gonna offer a new upgrade....DONT shut your site down.... :)

I had a problem when I tried to register the version that came with X3. Their store/registration thing doesn't work with Firefox and I had to switch to the latest IE AND disable some specific IE security settings during registration. I have the details typed up somewhere if you need but they may just be swamped with orders or having website issues.
 
Cheers.

Kinda what I'm thinking too Beep....their website is probably swamped.  I have their installer installed...and just ran it a little bit ago.  It states that everything I have it up to date.  But the new AD2 that I just purchased last night is not even showing up in my account.
 
I don't know if I'm supposed to receive a new serial number or what....haven't received anything as of yet.  Although it does show under my "purchases" in my account that I have bought and paid for the new upgrade to AD2.
 
Guess I'll just give it some time and see if anything shows up.

I upgraded soon after the offer was available and so far so good. You should get a confirmation email -  mine stated I would not receive any serial numbers and I didn't have to register it like I did with AD v1.
 
"Please note that you will not receive a license number with your order. Your purchased products are already registered to your account and available for download"
 

I have AD from Sonar X3 as well. Upgraded yesterday with no problem (the added adpak + coupon upgrade option). No problem whatsoever. Had everything installed within 30 minutes or so. I purchased when I was logged in, and when running their Online installer after it had AD2 and my ADpaks ready for install. The additional adpaks I had purchased and the original AD content converted to three adpaks.
 

Thanks guys.  I am assuming that they're just too overloaded or something.  Logging into my account, or running the installer just shows all of my previous items....nothing pertaining to AD2.  And I've not received any kind of conformation email...so I guess I just need to wait it out.
 
Thanks again :) .

So....has anyone upgraded to AD2 in the past 24 hours and actually got what they paid for...?
 
I still have yet to receive anything from XLN...although they took my money immediately when I purchased the upgrade.

Yes, I've just upgraded and got exactly what I've paid for...except I have been sent my 25% discount for other purchases. 
 
I have also posted a conflict I've experienced initially using it am seeking support for it. Mainly, using it seems to drop my keyboard shortcuts out.

Yes, I upgraded and all went quickly and smoothly. Sorry to hear you're having problems.
I was frustrated at not being able to see how to use my AD1 kit presets but I put a query on their Facebook page 
https://www.facebook.com/xlnaudio.music
and received a quick response (drag and drop the preset files onto the AD2 GUI the save them). Perhaps try the Facebook route as their support facility seems a bit overloaded at the moment. 
 

Teds_Studio
So....has anyone upgraded to AD2 in the past 24 hours and actually got what they paid for...?
 
I still have yet to receive anything from XLN...although they took my money immediately when I purchased the upgrade.

Ted, it should have all been "Automatic" once you paid...

Open the online installer and click on Register Product....it may appear in the upper right hand side
of the "Register Page".  That is where the demo appeared a week ago...

Make sure you download the latest installer...it should self-upate unless you have that turned off...