• SONAR
  • AD....those who have upgraded....??? (p.2)
2014/05/15 10:40:01
Teds_Studio
Still nothing as of yet.  When I ran the installer yesterday....it updated everything including the installer itself (or it went through the motions).  I will manually download the installer from their website and see if that will make a difference.
 
Just so frustrating to buy something and then get nothing when it's all supposed to be automated.
 
Thanks again for the replies.
2014/05/15 11:24:20
Nathanbar
Wasn't AD2 supposed to include the Fairfax kit? I upgraded to both X3 yesterday and got the AD2 upgrade, but it didn't install the fairfax kit. Anyone know anything about this?
2014/05/15 11:34:00
Teds_Studio
Well I tried to download the installer from their website.  It states that the installer is already installed.  So again I ran the installer...it goes through the auto updating as normal.  Says everything is up to date including the installer.  But NONE of my products are showing up for AD2....just my regular AD stuff I have purchased in the past.
 
Even when I log on to my account on the XLN website...all it shows in my account is the original AD stuff I have bought in the past....NONE of the AD2 stuff.
 
I downloaded the "Fairfax" DEMO yesterday just to see if it would "jumpstart" my updates.  It went though the whole AD2 download and installation.  I can open up AD2 within Sonar....but still ONLY have the DEMO of Fairfax...which only includes the kick, snare, hihat, and crash....very bare bones.
 
If they don't have it fixed by tomorrow...I'm just gonna contact PayPal and have them dispute the charge and I will stick with my ToonTrack Superior Drummer 2.0
 
Edited to add:
I contacted XLN yesterday via their customer support on their website.  Still have not received ANYTHING from them.
2014/05/15 11:44:34
Scoot
Nathanbar
Wasn't AD2 supposed to include the Fairfax kit? I upgraded to both X3 yesterday and got the AD2 upgrade, but it didn't install the fairfax kit. Anyone know anything about this?


I think it may have gone to those who paid for an upgrade. I purchased AD1 with X3 in April, which was in the time window for a free upgrade to AD2. When I upgraded to AD2 I didn't get the BD/SN/HH of the Fairfax either. 
2014/05/15 12:23:55
WallyG
Teds_Studio
If they don't have it fixed by tomorrow...I'm just gonna contact PayPal and have them dispute the charge and I will stick with my ToonTrack Superior Drummer 2.0



Sounds like a good plan. I have three sources for drums. I don't use AD1, prefer SD2, but my third choice is the best.
 
My son plays synth, trumpet, sax, clarinet, and is excellent on drums. We do a lot of collaboration.
 
Walt
2014/05/15 17:42:17
AGBFunkyBassman
On a slight tangent ... As you used PayPal and its a download you wont have any buyer protection so I hope XLN get themselves sorted
2014/05/15 17:50:57
Teds_Studio
Yep...they finally got it sorted a few minutes ago.  They said they definitely had a glitch somewhere.  They did give me an extra AdPak for the trouble.  I do appreciate that.
2014/05/15 18:37:24
bluzdog
XLN rocks!!!
 
Rocky
2014/05/15 21:46:47
Geo524
Nathanbar
Wasn't AD2 supposed to include the Fairfax kit? I upgraded to both X3 yesterday and got the AD2 upgrade, but it didn't install the fairfax kit. Anyone know anything about this?


I contacted XLN Support about this and the answer is no. ADD2 does not include the Fairfax Kit. I'm starting to think that upgrading to EZD2 might be the better deal?
2014/05/15 22:29:33
clintmartin
Geo524
Nathanbar
Wasn't AD2 supposed to include the Fairfax kit? I upgraded to both X3 yesterday and got the AD2 upgrade, but it didn't install the fairfax kit. Anyone know anything about this?


I contacted XLN Support about this and the answer is no. ADD2 does not include the Fairfax Kit. I'm starting to think that upgrading to EZD2 might be the better deal?


For $79 you get AD2 and all of your adpaks and midi upgraded. For $99 you get the same, plus the adpak of your choice (I chose the Fairfax) and a 25% off coupon to be e-mailed during a Summer sale. You actually get quite a bit of free midi with this upgrade as well. If you can swing it...Get AD2 and EZD2. Best of both worlds.
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