• Software
  • Ozone 7 - can't install. Lots of error popups...
2015/11/03 10:57:54
Skyline_UK
I've had no problems at all with Ozone 5 and 6. I've just bought the upgrade to Ozone 7, opted for Custom Install, only choosing VST3, Insight and Ozone App. I got about 16 errors, most were of the first type, the last two here only appeared once. Needless to say, after all this Ozone won't load properly.
 
To install I installed as Administrator (as I always do) and temporarily turned off my Virus checker, NOD32.
Anyone any idea what can be happening before a log a ticket?
Thanks.

 





2015/11/03 11:18:58
cclarry
Might want to try re-downloading and see if that download
got corrupted somehow...
2015/11/03 11:24:13
charlyg
I had lots of errors(not the same ones as above) when installing as well, but it installed and works fine. 
2015/11/03 11:44:47
Skyline_UK
I deleted the download and re-downloaded, to no avail.
 
I tried custom installing again but this time ticking the box for VST2 (which I didn't want) and interestingly that took me to a screen showing proposed directories, which wasn't the case when only ticking VST3. Shouldn't that screen also appear when only ticking VST3?  There were a lot less errors, but still a couple and these were sufficient to bugger up the install again. And this time only one icon appeared on my desktop - for a 32 bit install!!  At least before there were two, one for 32 bit and one for 64 bit, which is my standard.  What the f** is going on??
 
I've raised a ticket to Support.
This is very, very, annoying as I never have trouble installing new software; and Ozone 5 and 6 went on sweet as a nut as I recall, and I've not changed anything on my PC - I've even held back on going from W7 to W10...
2015/11/03 11:49:31
cclarry
Try installing the Standard install...then go back and uninstall the options you don't want...
2015/11/03 11:50:59
SmokeyJ628
VST3 plugins are all installed to a standard location on all machines.  Rarely does an installer allow you to choose another location.  It's isn't recommended to move it to a different place so most installers don't allow you to select a location. 
2015/11/03 13:45:36
LJB
Did anyone manage to get an upgrade from Ozone 6 to Ozone 7? I can't find an upgrade option or coupon anywhere in my account....
2015/11/03 14:00:03
cclarry
LJB
Did anyone manage to get an upgrade from Ozone 6 to Ozone 7? I can't find an upgrade option or coupon anywhere in my account....



Got mine...use the link in this thread to download...they haven't sent emails yet...

And the serial # is in your account under "Purchase History"
 
 
2015/11/03 14:01:17
cclarry
My bad...not this thread
Right here


https://www.izotope.com/s...nload/ozone-7-advanced
2015/11/03 14:35:52
Fleer
Yeah, works fine, as Larry explained 
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