2014/05/01 16:24:16
Grumbleweed_
I'm pressing F1 and an internet page opens with a tab titled cakewalk.com and that's the end of it. As I can get onto this forum it is evident that my internet is working.
Is online help offline?
 
Grum
2014/05/01 16:32:41
scook
It appears to be unreachable at the moment.
2014/05/01 16:38:36
Grumbleweed_
scook
It appears to be unreachable at the moment.


Cheers bud. I was worried it was just me.
It is a bit of a major fail when you can't get help information for your DAW whenever you need it.
 
Grum.
2014/05/01 16:42:42
scook
The local help should be available. Go to Preferences > File > Advanced and select "Always Use Offline Help" to force SONAR to access the local help. To see the Advanced section make sure to check the "Advanced" radio button at the bottom of the Preferences dialog.
2014/05/01 16:59:03
scook
The help file (a.k.a. "SONAR X3 Reference Guide") may be downloaded in pdf format from http://www.cakewalk.com/S...and-Quick-Start-Guides
2014/05/01 17:32:13
Grumbleweed_
scook
The local help should be available. Go to Preferences > File > Advanced and select "Always Use Offline Help" to force SONAR to access the local help. To see the Advanced section make sure to check the "Advanced" radio button at the bottom of the Preferences dialog.


I thought there was an offline version but couldn't remember how to access it. If I could of got onto the online version I could have looked up how to access the offline version .
(Cheers for the links.)

Grum.
2014/05/01 17:39:59
scook
Disconnecting from the internet would also cause SONAR to use the local help.
2014/05/01 17:44:19
Seth Kellogg [Cakewalk]
We did a refresh on the back end of the website today. This should be fixed soon.
2014/05/01 17:53:56
Grumbleweed_
Seth Kellogg [Cakewalk]
We did a refresh on the back end of the website today. This should be fixed soon.


That would explain it. Thanks for the info.

Grum.
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