Not a big deal and not a Sonar issue, but thought I'd ask the Big Brains here. I have two USB 3.0 devices, Seagate hard drive and Blu-Ray recorder. My computer has USB 3.0 ports.
 
If either peripheral or both peripherals have power and USB connected while booting, they're not recognized. The only way to get them recognized is to apply power to the drives after the computer has booted. Like I said not a big deal, but any ideas on how I can get these recognized on bootup?

Hi Craig, it sounds like the USB 3 is not recognised at the BIOS stage. It seems that even after a fresh install of Windows 7 x64 (SP1), we still need to install the Intel USB 3.0 drivers and or the Etron USB 3.0 drivers. 


Not sure if there is a BIOS update avail that may help you with this.
 
hope this helps... cheers!!!

I have a powered USB 3 hub, no problems being recognized. Plugged items: Machine MkII 2.0, Western Digital 3T HD, a Steinberg CH channel controller, and the receiver for a Fishman Triple Play.
 
Hope you get it solved.
 
Regards,

Craig my system has two different types of USB 3.0 ports on it. Intel and VIA. The Intel ports are recognized in the BIOS, have generic Microsoft drivers and cause no problems. The VIA ports, while recognized in the BIOS do not become active until the OS loads and loads the VIA driver. Not sure why there's a difference, but the manual on my board says to not use those ports for any devices needed, like drives etc. before the OS loads.  My MB is a Gigabyte for those wondering.
 

Have you tried another USB port?

How about another USB hub?

keyzs
Not sure if there is a BIOS update avail that may help you with this.

This, plus there maybe firmware updates for the devices (i.e. Seagate hard drive) you are plugging in.
Also if you have any "bootup to usb" settings in your BIOS disable it.
 
A hub might workaround the issue although I'm sure you aware there may be a performance hit for the hard drives depending on what you do.

I've seen similar issues myself after exhausting all the possibilities the ultimate answer for me was to install another USB PCI card into the machine (assuming it's a desktop).

During Boot, only BIOS is involved.
 
So look into legacy BIOS, USB settings, etc, in your BIOS setup.
 

Confirm you have the usb-3 driver installed from your motherboards home page/support and read bios rev's .Its understood you have installd the motherboards chipset drivers from its support page Too !

Unbelievably, USB 3 is still a bit of a mine field in Windows.  Most early on-board USB 3 implementations have been via 3rd party chips, rather than supported directly by the native chipset.  A lot of drivers have been buggy in all kinds of ways.  I would suggest seeking out the latest drivers for your USB 3 chip type. http://station-drivers.com is a pretty good source for USB device drivers.  They often list later versions than motherboard vendors.

Hi Craig,
 
If you're not using a Z77 or Z87 chipset motherboard (or the derivatives of those chipsets), then your USB3 ports are provided via 3rd-party controller.
This opens the door to compatibility issues (similar to using a non TI chipset Firewire controller).
Also, if you have a keyboard connected to one of these USB3 ports, you may have noticed that you can't get into the BIOS when booting.  That's because the USB3 port's driver hasn't (yet) been loaded.  Once booted into Windows, the keyboard works fine.
 
One other thing to note:
If you have a USB HD connected to an Integrated (Intel) USB3 port when booting, it can change the boot order of the HDs... causing the machine not to boot into Windows (providing an error message).
As a rule of thumb, I'd recommend booting into Windows... then powering up any attached USB drives.
Many external USB3 docking-stations and enclosures automatically put the HD to sleep (if it's not addressed for several minutes).  This can be a bit annoying... as it can cause delays (waiting for the HD to spin back up) when saving.