Hey there
This was hard, but I installed the Thunderbolt, connected Motu and it is seen by its user interface. The settings for audio look ok. and I got sound. I think, I may I like the Presonus sound better- MOTU sounds bright and flat- no depth- first impression before my ears got used to it.
There is firmware that supposed to be updated, it says I would need 1.2.7 or higher. I have 1.2.8, and there is 1.2.9 update available but I don't know how to update because where I supposed to just click, it says, "Please, run Web App directly from the device over Ethernet to update." I don't understand what it means- what device? The web app is on Windows computer, it opened, computer is connected to Ethernet. I also downloaded file but I don't know how to get it in MOTU. If I launch Software Updater, it says, "Update available for listed below devices" and nothing listed there. Thank you.