Hi there,
I am new to the 18i6 too and yes the input signal is lower than anything I have personaly worked with. Apparently it was done on purpose.
When I was testing it, I used my keyboard directly pluged in at the back (channels 3-4). I had the volume of the keyboard all the way to the max and I was getting around 25% of the volume I was actually expecting.
For now I have pluged it in the preamps at the front and clicked on "inst" on the Scarlett mixer. It sounds "normal".
I suggest you do the same.
As for the hum on 7-8 I dont know what to tell you. Does the mixer show any signal even if nothing is pluged in?
Good luck!