Long story short: Could someone please post a list of what software / codes / links a Sonar X3 Producer owner should see in their Cakewalk store account / should have received by email as I am missing some items (obviously I don't want copies of your actual serial numbers).
Long story long:
There was a bit of a glitch in my purchase of X3 Producer (online retailer / redemption code) and I want to make sure I have everything I should.
My Cakewalk Store account shows Sonar X3 Producer with a serial code and a registration code but no download link. I have not yet installed the software.
There is no mention of XLN Addictive Drums or any other X3 Producer related software / instrument either in redemption / registration emails or in my store account (apart from the Melodyne Essential serial number which I received by email - this does not appear in my Cakewalk store account but that may be as intended). Of course my account also shows a whole lot of historic purchases going back years, together with their sometimes quirky registration dates, but I have scanned down the list and nothing seems to be mis-filed.
Would any of you X3 Producer owners be so kind as to take a quick look in your Cakewalk store account and let me know what SHOULD be showing there in addition to X3 Producer serial and reg codes, or if you received instructions by email (e.g. for Addictive Drums), could you mention that please?
I assume I should see a download link for X3 Producer and should also see codes and links for: XLN Addictive Drums, Overload TH2 Producer, Z3TA+, Rapture, Dimension Pro and perhaps also for AAS Lounge Lizard, AAS Strum Acoustic, Gobbler etc. (but I assume not for Melodyne).
I have emailed Cakewalk support asking them to add whatever might be missing (or let me have redemption codes) but I’d like to be able to double check it (and make sure I am requesting the right things), and your help compiling a list of what should be there would be greatly appreciated.
I had a quick look to see if my query was dealt with elsewhere but did not find anything exactly on topic. If I’ve missed something, feel free to point me in the right direction, call me an idiot and watch me slink off in embarrassment! ;)
Thanks in advance,
Jackie