Alex - I check the status every time I start a new project, simply because the templates for my large stuff
(180-200 tracks) need to be set up to accommodate our work around. If you want to read the status, you can.
I already know the status, and it hasn't changed since it was reported. My understanding is that when status
on a trouble report changes, like when it gets fixed and released, an email notification goes to the address you
have on file for that report. I was also told the following by Ryan the last time I asked about this:
"If you're upset about a bug not being fixed, it's easier just to communicate it
as bluntly as possible.If a new update or release comes out that doesn't
address it, simply say "I'm upset that bug xyz was not addressed with this
release. It's still affecting my workflow and I still want to see it fixed".
Personally, I find it more useful for us to know that you're upset about the
issue at hand versus how you think our management is structured."
So - here I am again letting you know I'd still like to see this worked. If you don't agree with Ryan, or there's
a new process you'd like me to follow for this, just let me know.