Silhan

pbognar
 
I bit the bullet and purchased X3 Producer using the special offer on Sunday.  The only problem I encountered was there is no X3 Explained video download for my account.  I suppose I have to contact Customer Service.

For me, it was listed in my store account right above my Registered Products under the heading Free Offer.  I think it took a couple of days for it to show up.

One call to Customer Support and the issue was resolved.

Hi scook, quick question for you here.  I'm installing X3P now, didn't D/L Rapture or Dim Pro, and the install process is now at the Rapture Setup dialog box.  There's no option to "skip", so should I just select "cancel"?  I don't have a good feeling about this...  :)
 
Todd

Rapture is part of the SONAR installer. It is not a separate install like DimPro. Don't worry about it. It should be OK. The worst that may happen is the program list may need to be refreshed if the programs.lst file is overwritten. You should not loose any of the previous installation data.

Thanks scook, I was on the phone with tech support and they said same. I went ahead and installed it.
 
By the way, where are you in TX?

Katy

cool.  just sent you a PM.