I purchased the X3 Producer upgrade, and have been trying to download the files for the past week. After many repeated attempts, I have managed to download only 7 of the 13 files successfully (i.e., the downloads match the reference MD5 checksums). I have tried all of the advice in this thread: virus check disabled; download only using a hardwired connection; tried downloads using Chrome, IE, Firefox and Free Download Manager. I sent an inquiry to Cakewalk, but got no response. I will try to contact them by phone later today when the support line opens. Meanwhile, I'm at the end of my rope. Any other ideas to try?