• SONAR
  • Sonar cannot open project files in some scenarios.
2013/12/19 20:49:05
Splat
Hello
 
I'm wondering if anybody can reproduce this please?
 
Thanks
 
--->
 
On an account with default user permissions... UAC is ON.
Before you launch Sonar, right click on the Sonar icon.
Click  "Run as administrator".
UAC pops up, click YES. Sonar is now running without a project.
 
Open Windows Explorer.
Double Click on a Project File
 
EXPECTED
Project opens in Sonar
 
ACTUAL
Project does not open in Sonar.

SECOND METHOD
 
Exactly the same as the first, but rather than double click in explorer, drag the project file from Explorer to the Sonar Window (MAC style).

EXPECTED
Project opens in Sonar.

ACTUAL
Project does not open in Sonar.

PLEASE NOTE
The weird thing is once or twice I have got this to work....
Sometimes it looks like it's opening in Sonar, it seems to begin opening the file, then it bombs out.
 
(and  BTW Yes I know there are other ways of opening up Projects ).
 
(EDIT: Added the Administrator step, second EDIT clarified the Administrator steps).
2013/12/19 21:02:10
brundlefly
I've only seen that when I do File > Open, and then change my mind and go looking for the project in Explorer. If you leave the Open dialog up, SONAR will be waiting for a selection and won't respond to attempts to open a file from Explorer.
2013/12/19 21:28:30
Splat
brundlefly
I've only seen that when I do File > Open, and then change my mind and go looking for the project in Explorer. If you leave the Open dialog up, SONAR will be waiting for a selection and won't respond to attempts to open a file from Explorer.




Thanks, but when you follow my steps exactly (without the extra steps you state) are you are saying you don't get the same problem? (with both scenarios) in X3D?
 
Much appreciated....
2013/12/20 02:27:00
brundlefly
Yes, normally launching projects from Explorer is not a problem. And it shouldn't make a difference, but for the record I have Single-click to open an item set in folder options.
2013/12/20 06:27:14
mettelus
Method 1 (double click a project in windows explorer with X3d open) works fine as long as no dialog box is open in X3d (including the quick start dialog).
 
Method 2 (drag and drop from windows explorer to X3d when already open) does not work.
2013/12/20 11:15:22
Splat
Method 1 - Hmm interesting... Windows is certain associated with Sonar... Maybe my antivirus.
 
Method 2 - CWBRN-22617
 
Thanks guys :)
2013/12/20 13:49:26
Splat
Method 2 - Confirmed as issue by Cakewalk.
2013/12/20 13:53:38
Splat
Backpeddle....
 
OK I'm really confused...

The report stated reproducable but with the bootnote....

Hello Alex,
We are unable to reproduce this issue as described. You may want to try contacting Technical Support if this problem persists on your system.
 
Regards,
Cakewalk Problem Reporter
 
---->
 
So we have two people who can reproduce this drag and drop issue. Cake can reproduce it but then has a bootnote that they can't reproduce it.
 
Anybody from Cake here?
Thanks..
2013/12/20 14:07:09
gcolbert
Both methods work for me.  Win 7 64 bit/X3 64 bit.
 
Glen
2013/12/20 14:10:38
StepD
No problem opening files either way here.
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