So post #16 should sort out the motherboard chipset drivers and you need to be updated to the latest BIOS version.

No need to install drivers for the interface, however please run windows update several times when the card is inserted.
 
That should be all you need to do, you might need to check the settings in the BIOS afterwards but only as a last resort.
 
Cheers
 
Alex

Sir Les
If you turn off plug and play in the bios and boot up into windows os does it show up in device manager with a yellow exclamation mark?

Sorry Les, I must have missed this from you earlier. I haven't tried turning off the plug and play, but I can tell you that NOTHING appears in the device manager for a firewire device at all. That's why this is so frustrating...if it was showing up with an exclamation mark, I could probably figure out what to do to get it working. But it doesn't even list a FW device as ever being installed. When the Saffire Pro is connected and powered on, if I start the control software for it - it just comes up saying that "No device is connected".

CakeAlexS
So post #16 should sort out the motherboard chipset drivers and you need to be updated to the latest BIOS version.

No need to install drivers for the interface, however please run windows update several times when the card is inserted.
 
That should be all you need to do, you might need to check the settings in the BIOS afterwards but only as a last resort.

I will absolutely give all that a try and let you know Alex. Thank so much for your help.

MoJo: see this driver is installd !   http://www.asus.com/Motherboards/Z87PRO/#support
 
Version 9.4.0.1026 .....Intel(R) Chipset Software Installation Utility V9.4.0.1026 for Windows 7/8/8.1 32bit & 64bit.
Version 9.4.0.1017......Intel Chipset Driver V9.4.0.1017 for Windows 7 32/64bit & Windows 8 32/64bit.(WHQL)
 
the boards latest bios is : Z87-PRO BIOS 1707

Great links StarTekh. Thank you very much for passing those along.

MoJo: its rare im here anymore let me know if you card is now seen properly !
 
Chipset drivers are the power steering  on the system directing cards to land in the correct place and function ! install and reboot !
 
you might have to uninstall the saff. drivers reboot and reinstall them

if you installed a new Z87 mobo why didn't u get a version with firewire on the board?  i put a Saffire pro 24 with my Z77 mobo and no issues.  unless there's something with the new Z87 drivers not talking with the firewire hdwe???

StarTekh
MoJo: its rare im here anymore let me know if you card is now seen properly !

Thanks StarTekh. I will let you know either way.

Maarkr
if you installed a new Z87 mobo why didn't u get a version with firewire on the board?

I honestly didn't know that I could. I didn't see that as an option to buy when I was looking. That would have been the way to go had I known.....that is...if it's even an option.

Pragi
Hi,
have you tried all different Pci-E ports for the FW card?
PCi or PCI-E?
checked in the bios if the PCi/E slots are enabled if possible?
Which other Pci(E) cards are installed?
 
I installed my LA CIE Pci Fw 400(TI chiipset) in the second PCI slot , counted from the floor!
 
 
Hope this helps
Pragi

+1 for Lacie. I use a Focusrite LS 56 now (originally bought the card for a Presonus FS 26x26, which is now retired with leaking capacitors) and with the Lacie 400 card it worked out of the box.

Cheers,
J