• SONAR
  • Where is phone support
2014/03/03 12:42:47
SoCalSurf
Message says that support is closed.  What's up?
2014/03/03 12:48:27
scook
phone support is open from 1 PM - 6 PM Eastern Time
http://www.cakewalk.com/S...fault.aspx#ts-policies
2014/03/03 13:05:16
SoCalSurf
I called during posted hours, hence the question.
2014/03/03 13:11:45
Splat
The Russians invaded...
2014/03/03 13:12:34
SoCalSurf
No I think they're too busy in Ukraine right now....
2014/03/03 13:17:40
scook
SoCalSurf
I called during posted hours, hence the question.


Must have been some other day as the initial post today was before 1PM Eastern. They were moving offices recently.
2014/03/03 16:43:43
Guitarmech111
I just got through and talked to Tech support. No issue here. They even beat the estimated on hold time by about 10 mins too. :)
2014/03/03 21:54:35
robert_e_bone
I wonder if the snowstorm that wiped out the East Coast today perhaps affected their ability to get into their offices.
 
FYI - for Tuesday, the DC area is already having a bunch of closed schools and the buses will not be running - don't know if that will affect the Boston area too, but it might.
 
Bob Bone
 
2014/03/03 21:59:23
Splat
SoCalSurf
No I think they're too busy in Ukraine right now....



Oh that explains it, Russians cut off communications...
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