Now I didn't write that did I ;) It could just be a simple matter of flagging a forum account as a customer. I doubt it would be necessary though.

Same problem here.  I’d been receiving Cakewalk newsletter emails for years, but haven’t received one since 12^th December. I’ve since re-registered my yahoo email address about 5 times (it keeps saying it’s not registered when I enter it) along with my works email address and my gmail address.
 
I raised a call with customer support about a month ago giving them the 3 email addresses above but the only response I had was the automated email saying they’d get back to me as soon as possible. I emailed them a few weeks ago about the case number but still no response.
 
Also nothing went to my spam box - I check that daily as things can slip in occasionally

nzpaul
I emailed them a few weeks ago about the case number but still no response.
 

I think Cakewalk is the only company in the world that doesn't want to reach its customers...
 

Paul P

nzpaul
I emailed them a few weeks ago about the case number but still no response.
 

I think Cakewalk is the only company in the world that doesn't want to reach its customers...
 

maybe they have read your comments and felt best to leave you off this list 

 
I get them every month.

X2 producer to X3 producer was $149.
X-any Studio to X3 producer $299 is a little steep.
I think Sonar 7  S to P was $100 but I could be confusing that with something else.
 

The newsletter has been forthcoming with some great deals for me, I think you probably have just unsubscribed to it. It's easy to re subscribe. 
I just downloaded a Hammond B3 organ for $10. It's smoking! I'm stoked as it's my most used instrument of all, I've been suffering the TTS-1 for way to long... 
They are offering a bunch of instrument deals until Feb 28th. 

Cactus Music
I think you probably have just unsubscribed to it. It's easy to re subscribe. 
 

No, I definitely didn't unsubscribe, and it is actually impossible to re-subscribe. As I mentioned whenever I go to the newsletter page and put in my email address, it says I'm not subscribed, so I go to the signup page and enter my details and then .... nothing!
and I did that with 3 seperate email addresses, yahoo,gmail and my work email. I've just been there now and tried the 3 email addresses and they all say 'you're not subscribed for anything'
 
I think they're really shooting themselves in the foot with this because they do offer some great deals with the newsletter (I've bought many things in the past) but now I'm unlikely to buy any. I wouldn't have bought the X3 upgrade if they hadn't have posted the December newsletter in the forum and also extended the $20 voucher offer which I knew nothing about till January!
 
It's a shame they can't keep updating that thread with a link to the latest newsletter