I agree that the issue may need further looking into - perhaps some modifications to the installation instructions would help future folks avoid this - by indicating a need to have certain maintenance applied, IF that is what the issue is caused by.
I would like to ask you to elaborate on your recent post. You indicated a brand-new laptop, with 'updates included', along with Windows 8. So, my question is, did you apply all outstanding Windows maintenance after you purchased the laptop, but prior to installing Sonar? It was not clear from my read of the post.
The reason I ask is that a brand new computer may be missing a whole bunch of maintenance, as a sometimes lengthy period of time will exist between the date the laptop was imaged and the date it was purchased and brought to life.
I frequently build computers for folks, and there are HOURS of maintenance needed after the initial install of Windows - even one with service packs pre-applied.
So - if you don't mind expanding on your 'updates included' post, I would appreciate it.
Thanks,
Bob Bone