• SONAR
  • Lots of crashes with Producer X2. One more upgrade, or switch DAWs? (p.2)
2014/02/20 03:28:07
petgod1
Once again, thanks for the reply Bob. The reason that I posted here was that whatever I tried, I could not get back to my original posts? I haven't asked for any help yet as I am waiting for X3 to arrive and will get up and running with that and then no doubt will have a few questions for this forum. In reply to the previous post, unfortunately our ADSL speeds in South Africa are so slow and our costs are so high that I steer clear of large downloads. I was happy to pay the extra to have the X3 discs couriered to Johannesburg. Needs must etc.
Thanks, Pete.
2014/02/20 07:16:19
MarkieMark
Hi All, while I understand that the 32bit plugin/64bit OS is a problem, the main X2 problem seems to be around cutting/pasting, sliding tracks etc....? Thats certainly the problems I've been having.....
2014/02/20 09:06:03
robert_e_bone
@petgod1 - yeah, I could not get to those earlier posts of yours either, for some reason - quite weird.  Thanks for the explanation.
 
I would suggest that if there are non-Sonar causes to your X2 troubles, such as 32-bit plugins and such, these problems may well still occur in X3, so I STILL highly recommend you post each X2 issue as a separate thread, so that we can get some of that figured out and resolved.  PLEASE PLEASE PLEASE do this, or you may get quickly frustrated with X3, potentially needlessly, and lose more time, potentially needlessly.  
 
@MarkieMark - can you post your issues as distinct threads too?  Maybe there are some workarounds or resolutions to those that we can find for you.
 
We are eager to help, if you guys post your specific issues so that we can try.  :)
 
Bob Bone
 
2014/02/20 10:29:13
chuckebaby
Rick Gehrke
Thanks for the input on the plugins.  I guess I could locate all of the 32 bit plugins that came with Sonar and disable them?
 


not the sonar plug ins, 3rd party plug ins.
2014/02/20 12:43:50
petgod1
Thanks Bob. One issue was with clip dragging which I'm sure I've seen mentioned before and I'm hoping that this is one thing that has been sorted with X3. It's more eratic with multiple tracks that seem to just drop randomly onto other tracks or one single clip that, when dropped, will hide itself under another track.
Cheers, Pete.
2014/02/20 15:20:18
Rick Gehrke
Bob, et al,
 
Thanks for your responses to my original post here.  The only third party plugins I'm using (i.e. those that didn't come with Sonar) are Melodyne and Ozone 5, and they're pretty hard to do without.  As I said earlier, I'm looking for something that will run right without constant babying, and I can tell from the large amount of complaints in this forum and elsewhere online that it's not just me.  I'm just an amateur, with very limited time for music creation, and going online every ten minutes to report another Sonar crash is a huge time-burner, to say nothing of having to restart the program and start over again from the last save/autosave.
 
As far as reporting every glitch in a forum thread goes, what exactly is the purpose of the error reporting function in Sonar? It looks like Sonar is emailing a report, I get an autoresponse, then nothing.  If these reports aren't really providing input to the development team, can I at least disable them?
 
I guess I should just go ahead and download the trial version of X3 and cross my fingers...
2014/02/20 17:23:38
StarTekh
Rick: Jon here ... Im willing to go over your system..with you, and there are many here who will help you.. we all understand and respect your position (I'm just an amateur)...so log on.. il do driver updates ..power management ..
and Usb power settings in device manager ! Proper system setup is key to a good running system ! see you soon !
2014/02/20 17:44:48
Splat
Check your event viewer,
http://windows.microsoft.com/en-gb/windows/open-event-viewer#1TC=windows-7
 
paste Sonar related errors here by clicking the red exclamation mark icon -> Copy -> Copy Details as text.
 
 
2014/02/20 17:46:10
Rick Gehrke
Thanks, Jon! Where to start? 
 
Will put up another post in this thread with some Sonar errors from Event Viewer.  Thanks, Alex!
2014/02/20 18:01:46
robert_e_bone
There are a bunch of things that can be annoying, for which there are either workarounds or solutions, and you will nearly always get much faster response time from the forum than from Cakewalk staff - though they also frequent the forum.
 
It's just that there are more of us than them, so the chances that one or more of us can help you is greater.
 
The on-line error submission process DOES work - things do get internally worked and prioritized and reacted to, and while it may seem as though things are not responsive, it may just be a time it takes to get to it kind of thing.
 
Again, the forum has seen most of the kinds of things that can trip you up with all of the versions of Sonar, so I suggest you post the issues and let us help you.
 
There is a GIANT bunch of accumulated wisdom here in this forum, and folks will bend over backward to assist you, if possible.
 
Most errors are not crashes, and most can be fixed or gotten past, so please post each of your issues as a separate thread, so things don't get mixed up, and let's get your current version fixed up.
 
Please note that if there are system things affecting your current installation, then you may well continue to have those issues in X3, even though they may be caused by something outside of Sonar.
 
I look forward to helping you - let's get started.
 
Bob Bone
 
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