I'll try but I'm always the one needing help.
I'm assuming then you are using the Faderport.dll.
Try this. At the dos prompt do the following
cd C:\Program Files\Cakewalk\Shared Surfaces\
type regsvr32 FaderPort.dll
C:\windows\SysWow64\regsvr32 FaderPort.dll
you should get a conformation that the Faderport.dll is registered.
Hope this helps.